TCS Partners with Air New Zealand to Drive AI-Led Transformation, Enhance Passenger Experience

Mumbai/Auckland: Tata Consultancy Services, a global leader in IT services, consulting, and business solutions, has signed a five-year partnership with Air New Zealand to modernize the airline’s digital infrastructure and position it at the forefront of AI-driven innovation. This collaboration aims to enhance Air New Zealand’s digital capabilities, improve customer experience, and drive operational efficiencies across various aspects of its business, including fleet management, crew scheduling, and ground services. Greg Foran, Chief Executive Officer, Air New Zealand, said, “Leveraging TCS’ expertise in cutting-edge technologies will help us enhance the customer experience, streamline operations, and reinforce our commitment to cybersecurity and data protection. TCS will streamline Air New Zealand’s digital services across a diverse landscape of more than 600 applications, by integrating AI-driven automation and cloud technologies into critical airline functions. Workforce transformation will also be a key focus of this engagement, with TCS leading large-scale upskilling programs to strengthen digital capabilities across Air New Zealand’s teams in AI, cybersecurity, and digital engineering.