Swiggy Instamart picks up pace but still lags Zomato's Blinkit
1 month, 1 week ago

Swiggy Instamart picks up pace but still lags Zomato's Blinkit

Live Mint  

Swiggy Ltd’s food-delivery business saw a sequential rise in its average monthly transacting users to 14.9 million in Q3FY25 from 14.7 million. While it is hard to identify specific reasons for the divergent trends seen in the customer base of the two rivals, it is possible that Swiggy’s 10-minute food delivery service Bolt launched in October might have helped it in adding new users. Swiggy’s inferior profitability is despite having a higher take rate, or commissions per order, of 25% as against 24.3% of Zomato. Budget 2025 boost Swiggy’s management is optimistic that the income tax reduction announced in the Union Budget 2025-26 should lead to higher disposable income, thus boosting discretionary spending, which could provide impetus to the food delivery business. Overall, Instamart’s contribution margin deteriorated to negative 4.6% q-o-q from negative 1.9% as the initial costs of aggressively expanding dark stores bit into the profitability of the matured or old dark stores.

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