5 years, 9 months ago

Google defends its stand of letting its employees listen to your conversations with Google Assistant

Google has defended its stand of letting its employees -- most of which are contractual workers employed by the company across the globe - listen to the conversations between users and the Google Assistant saying that the language experts employed by the company review only a small fraction of the audio snippets recorded by the Google Assistant and that it uses a wide range of safeguards to protect users' private data during the review process. The Mountain View, California based tech giant also admitted that its employees listened to the conversations between users and its virtual assistant in a bid to improve Google Assistant's understanding of various languages and making it a better product. The revelation by Google comes in response to an investigative report by the Belgian public broadcaster VRT NWS Google employees which stated that Google employees listen to the conversations between users and the Google Assistant and that some of these conversations should have never been recorded by the smart devices that host the Google Assistant. The broadcaster obtained and analysed over 1,000 audio snippets of conversations between the Google Assistant and the users residing in the Netherland and Belgium.

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