Southwest Airlines removes autistic boy and his family over face mask
CNNCNN — Southwest Airlines removed a passenger and her 3-year-old son from a Monday flight after the boy, who has autism, refused to wear a face mask and became upset. Southwest Airlines has a strict mask policy that requires all passengers 2 and older to wear a mask or face covering for the duration of the flight. A face mask policy was originally introduced in early May and from July 27, the airline introduced mandatory face coverings with “no exemptions,” apart from for children younger than 2. The airline said if a customer cannot wear a face mask “for any reason,” Southwest “will be unable to transport the individual.” The carrier added that in those instances, a full refund will be issued and they “hope to welcome the customer onboard in the future, if public health guidance regarding face coverings changes.” From August 8, the airline clarified what kinds of face coverings are allowed, stipulating that masks with exhaust valves or those that cannot be secured under the chin are not accepted.
History of this topic
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