Microsoft hits back at Delta after the airline said last month’s CrowdStrike outage cost it $500 million
4 months, 2 weeks ago

Microsoft hits back at Delta after the airline said last month’s CrowdStrike outage cost it $500 million

The Hindu  

Microsoft is joining cybersecurity software firm CrowdStrike in fighting back against Delta Air Lines, which blames the companies for causing several thousand cancelled flights following a technology outage last month. “Your letter and Delta’s public comments are incomplete, false, misleading, and damaging to Microsoft and its reputation,” Microsoft lawyer Mark Cheffo said in a letter to Delta attorney David Boies. Delta CEO Ed Bastian said last week that the global technology outage that started with a faulty upgrade from CrowdStrike to machines running on Microsoft Windows cost the airline $500 million. Microsoft's lawyer said CEO Satya Nadella emailed Bastian during the outage, but the Delta CEO never replied.

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History of this topic

Microsoft CrowdStrike IT outage | Delta facing class action lawsuit; customers seeking refunds
4 months, 2 weeks ago

Microsoft CrowdStrike IT outage | Delta facing class action lawsuit; customers seeking refunds

The Hindu  

Delta Air Lines is facing a class action lawsuit, which claims the airline refused to give refunds following a global technology outage last month. Transportation Secretary Pete Buttigieg said last month that the department would also examine Delta’s customer service, including “unacceptable” lines for assistance and reports that unaccompanied minors were stranded at airports. Delta CEO Ed Bastian previously said …

CrowdStrike and Delta fight over who’s to blame for the airline canceling thousands of flights
4 months, 2 weeks ago

CrowdStrike and Delta fight over who’s to blame for the airline canceling thousands of flights

Associated Press  

Cybersecurity software company CrowdStrike is disputing Delta Air Lines over who is to blame for damage that the airline suffered after a global technology outage. Delta’s CEO has threatened to sue CrowdStrike for what he said was $500 million in lost revenue and extra costs related to thousands of canceled flights. Michael Carlinsky said in a letter Sunday to Delta …

CrowdStrike rejects Delta Air Lines claims over flight woes due to Microsoft global IT outage
4 months, 2 weeks ago

CrowdStrike rejects Delta Air Lines claims over flight woes due to Microsoft global IT outage

The Hindu  

CrowdStrike on Sunday rejected a claim by Delta Air Lines that it should be blamed for flight disruptions following a July 19 global outage sparked by a faulty update, and suggested it had minimal potential liability. "Additionally, CrowdStrike’s CEO personally reached out to Delta’s CEO to offer onsite assistance, but received no response," the letter said. Delta told U.S. lawmakers …

Delta CEO says airline is facing $500 million in costs from global tech outage
4 months, 3 weeks ago

Delta CEO says airline is facing $500 million in costs from global tech outage

LA Times  

Passengers wait in line for assistance at the Delta terminal on July 19 at Logan International Airport in Boston. Delta Chief Executive Ed Bastian says the airline is facing $500 million in costs for the global technology breakdown that happened earlier this month. Delta Air Lines Chief Executive Ed Bastian says the airline is facing $500 million in costs related …

Delta Air Lines faces U.S. investigation over handling of system outage
5 months ago

Delta Air Lines faces U.S. investigation over handling of system outage

LA Times  

Delta has fared the worst among U.S. carriers, with most other airlines getting back on track over the weekend after an outage Friday caused by CrowdStrike Holdings Inc. disrupted systems across numerous industries worldwide. Delta Air Lines Inc. is under investigation by U.S. authorities over its handling of a technology glitch that has led to thousands of canceled flights. Delta …

Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft
5 months ago

Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft

Hindustan Times  

A global tech outage that was related to a software update by cybersecurity firm CrowdStrike affected nearly 8.5 million Microsoft devices, Microsoft said in a blog post on Saturday. Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft "We currently estimate that CrowdStrike's update affected 8.5 million Windows devices, or less than one percent of all Windows machines," it said …

Microsoft outage continues to affect flight operations; Here's what Civil Aviation Ministry says
5 months ago

Microsoft outage continues to affect flight operations; Here's what Civil Aviation Ministry says

India TV News  

Microsoft outage: The global Microsoft outage brought a halt on the crucial aspects of human life – flights, banking and media – on Friday and some of it persisted on Saturday as flights were delayed on various airports across India. Union Ministry of Civil Aviation, however, issued a statement on Saturday stating that the airline systems across airports have started …

CrowdStrike boss sees his £3.4bn fortune plummet by £100k and £9bn wiped off his firm as his system sends the world into Microsoft outage crisis
5 months ago

CrowdStrike boss sees his £3.4bn fortune plummet by £100k and £9bn wiped off his firm as his system sends the world into Microsoft outage crisis

Daily Mail  

The man in charge of the company behind a worldwide IT meltdown today lost nearly £250million of his personal fortune - as his firm admitted responsibility for the outage that halted GP appointments and brought British airports to a standstill. George Kurtz is the CEO of CrowdStrike, which protects some of the world's biggest brands from Internet viruses George Kurtz …

Microsoft Outage: 'We Are Aware & Working Closely With CrowdStrike,' Says CEO Satya Nadella
5 months ago

Microsoft Outage: 'We Are Aware & Working Closely With CrowdStrike,' Says CEO Satya Nadella

News 18  

Microsoft Outage LIVE: Microsoft Confirms The 365 Apps And Service Outage Has Now Been Fixed Microsoft has finally shared a positive update on the major global IT outage that has affected millions. Microsoft Windows Outage LIVE: Indigo Cancels 40 Flights From Delhi Airport Today Indigo airlines on Friday cancelled 40 flights from Delhi Airport due to the Microsoft outage, said …

Satya Nadella's first reaction on Microsoft outage: ‘Yesterday, CrowdStrike…’
5 months ago

Satya Nadella's first reaction on Microsoft outage: ‘Yesterday, CrowdStrike…’

Hindustan Times  

Microsoft CEO Satya Nadella on Friday said an update released by American cybersecurity group CrowdStrike “began impacting IT systems globally.” Microsoft CEO Satya Nadella. “We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online,” Nadella posted on X. What is …

What Satya Nadella said on Windows outage after Microsoft services hit worldwide
5 months ago

What Satya Nadella said on Windows outage after Microsoft services hit worldwide

India TV News  

Microsoft Chairman and CEO Satya Nadella in his first statement on Windows global outage said that CrowdStrike released an update on Thursday which impacted IT systems globally. We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online," Satya Nadella said. …

Microsoft global outage: How banks, airlines and airports worldwide were affected? DETAILS
5 months ago

Microsoft global outage: How banks, airlines and airports worldwide were affected? DETAILS

India TV News  

Microsoft outage: In an unprecedented situation, Microsoft users worldwide have experienced an outage, which impacted various services, including Microsoft Teams, Windows 365, and OneDrive, according to reports. Aviation sector Several airports and airlines across the world reported disruptions in services and warned of delays, cancellations or switched to manual check-in due to the massive IT outage. Berlin airport temporarily halted …

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