Centre approves surge pricing with conditions
8 years, 3 months ago

Centre approves surge pricing with conditions

Deccan Chronicle  

Kochi: With the ministry of road transport and highways issuing Taxi Policy guidelines, the government is set to bring Uber, Ola and other App based taxi aggregators under government control. Though the government decided to approve surge pricing, Uber and Ola should validate algorithms used for distance and fare calculation. Aggregators should preserve and provide on demand the data regarding taxi trips and customers for a period specified by the state transport, police or any other enforcement authorities as per law. Ride-hailing firms Ola and Uber have welcomed the revised guidelines for the taxi industry saying these would allow the sector to "continue to flourish".

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History of this topic

Government issues notice to Ola, Uber for showing differential pricing
Top News
2 months ago

Government issues notice to Ola, Uber for showing differential pricing

India TV News  

Union Minister of Consumer Affairs, Pralhad Joshi, announced that the Central Consumer Protection Authority had issued notices to major cab aggregators, Ola and Uber, regarding allegations of differential pricing based on the type of smartphone consumers were using. In a social media post, the minister indicated that this action followed earlier observations of apparent pricing disparities linked to different mobile …

Ola, Uber start subscription based plans for auto drivers: What changes for you? Will rides be cheaper?
11 months, 2 weeks ago

Ola, Uber start subscription based plans for auto drivers: What changes for you? Will rides be cheaper?

Hindustan Times  

Ride-hailing platforms Ola and Uber are offering subscription based plans for auto-rickshaw drivers on their platforms, This will replace charging a booking fee or commission on every transaction. Ola has rolled out the model in Delhi-NCR, Mumbai, Bengaluru and Hyderabad while Uber launched the same in six cities starting with Chennai, Kochi and Visakhapatnam, Economic Times reported citing people in …

Excess fare: Transport Department officials file 292 cases against Ola, Uber in Bengaluru
2 years, 6 months ago

Excess fare: Transport Department officials file 292 cases against Ola, Uber in Bengaluru

The Hindu  

Amidst complaints of taxi aggregators charging exorbitant fares, the Transport Department on Friday carried out a drive against Ola, Uber and other operators. The drive was carried out at various places such as Anand Rao Circle, Majestic, KSR-Bengaluru railway station, Jayanagar bus stand, Hennur cross road, Devanahalli road near Kempegowda International Airport and others. Long distance travel to airport and …

‘Surge prices’ for cab services hit commuters hard
2 years, 9 months ago

‘Surge prices’ for cab services hit commuters hard

Deccan Chronicle  

HYDERABAD: Surge pricing levied by cab aggregators whenever it rains in the city is not only hurting commuters, but also making more and more people opt for personal vehicles. Satyanarayana Mathala, president, Telangana Facilities Management Council, says the surge pricing of cabs will naturally push more and more people towards using their personal vehicles to commute to work. We do …

Govt to look into “unfair practices” of Ola and Uber
2 years, 10 months ago

Govt to look into “unfair practices” of Ola and Uber

Hindustan Times  

As voices of dissent grow among the public against India's two biggest ride-hailing apps Ola and Uber over a few alleged unfair practices, the government announced today that it is all set to meet the cab aggregators and quiz them over the issues. Cab aggregators Ola and Uber have also come under fire as cab drivers adopted a ‘no AC’ …

CCPA Gears Up to Address Surge in Customer Complaints against Ola, Uber; Meeting Next Week
2 years, 10 months ago

CCPA Gears Up to Address Surge in Customer Complaints against Ola, Uber; Meeting Next Week

News 18  

In response to an increase in customer complaints against cab aggregators, the Central Consumer Protection Authority has convened a meeting of ride-hailing platforms like Ola and Uber next week to learn more about their pricing and cancellation procedures. The survey also highlighted the fact that 45% of app-based taxi consumers stated they were charged more than 1.5 times in surge …

Have Ola & Uber hiked fare charges in Bengaluru?
2 years, 11 months ago

Have Ola & Uber hiked fare charges in Bengaluru?

Hindustan Times  

India's two most used ride-hailing apps Ola and Uber have reportedly raised trip fare charges in various cities across the country, including Bengaluru, amid soaring fuel prices. Several users from Bengaluru took their woes on to Twitter, with one user writing: “Cab fare charges are up by 1.5-2.5x yet Cab drivers refuse to switch on the ACs in Bangalore. What's …

Ride cancellation, surge pricing remain top concerns for Ola, Uber riders: Survey
2 years, 11 months ago

Ride cancellation, surge pricing remain top concerns for Ola, Uber riders: Survey

India Today  

Ola, Uber and other app-based taxi service users have said they faced issues such as "drivers cancelling the ride", "surge pricing", "long waiting times", and "cancellation charges" in the last 12 months, according to a survey. The survey conducted by citizen engagement platform LocalCircles shows 71 per cent of respondents complained of ride cancellation by drivers, 45 per cent said …

Indian government issues fresh guidelines for cab aggregators like Uber, Ola putting a cap on surge pricing
4 years, 3 months ago

Indian government issues fresh guidelines for cab aggregators like Uber, Ola putting a cap on surge pricing

Firstpost  

Prices of cab availing services likely to get lower as the government issues new guidelines to cab aggregators. The ministry of road and Transport highways, India announced new guidelines for cab aggregators through a notification released on 26 November. “The city taxi fare indexed by WPI for the current year shall be the base fare chargeable to customers availing aggregator …

No more surge pricing: Maharashtra fixes upper limit for fares of app-based cabs
5 years ago

No more surge pricing: Maharashtra fixes upper limit for fares of app-based cabs

Live Mint  

Mumbai: In a significant development, the Maharashtra government on Monday decided to set the upper cap for the fares of app-based cabs of aggregators by approving the report of the Khatua Committee. In its report, the Khatua panel had recommended to fix the base fare between ₹14 and ₹16 per km for three categories of aggregator cabs regular, mid-sized and …

Government mulls cap on surge pricing, penalty against drivers of cab aggregators
5 years, 3 months ago

Government mulls cap on surge pricing, penalty against drivers of cab aggregators

Live Mint  

New Delhi: The Centre is likely to cap surge pricing charged by taxi aggregators such as Ola and Uber. In what may improve women safety and consumer experience, the government may also mandate taxi aggregators to have a 24x7 helpline. While a broad framework is expected to improve customer experience, it is also likely to increase the compliance burden, along …

No surge pricing in Ola, Uber during odd-even in Delhi
5 years, 4 months ago

No surge pricing in Ola, Uber during odd-even in Delhi

India TV News  

Cab aggregators Ola and Uber have said that they will not resort to surge pricing during the 12-day odd-even road rationing scheme starting from November 4. Last month, Uber had announced to deactivate surge pricing during the implementation of odd-even scheme in the national capital. We wholeheartedly support Delhi government's move and wish it success," an Uber spokesperson told PTI …

RSS affiliate wants to curb surge pricing of Uber, Ola
5 years, 6 months ago

RSS affiliate wants to curb surge pricing of Uber, Ola

India TV News  

Swadeshi Jagaran Manch, a key RSS affiliate, has declared war on 'surge pricing' by cab aggregators like Uber and Ola. In a letter to Nitin Gadkari, Minister of Road Transport & Highways, the SJM has demanded regulation of surge pricing limits for taxi aggregators under Motor Vehicles Act 2019. SJM's Ashwini Mahajan wrote, "It has been observed that the taxi …

RSS’s Swadeshi Jagaran Manch asks Gadkari to better regulate surge pricing
5 years, 6 months ago

RSS’s Swadeshi Jagaran Manch asks Gadkari to better regulate surge pricing

Live Mint  

Swadeshi Jagaran Manch, a sister organization of the Rashtriya Swayamsevak Sangh has written to the road transport and highways minister Nitin Gadkari that there is a need to better regulate surge pricing limits for taxi aggregators. Ashwani Mahajan, All India Co-convener of Swadeshi Jagaran Manch told Mint that he has requested the minister that the taxi aggregator rules, under the …

Drivers canceling rides on Ola, Uber should be penalized: Consumers
5 years, 6 months ago

Drivers canceling rides on Ola, Uber should be penalized: Consumers

Live Mint  

Drivers canceling confirmed rides on app-based ride-hailing service such as Ola and Uber should be penalised on basis of the total ride fare, said a majority of the respondents surveyed by Local Circles, a social media and citizen engagement platform. The Madhya Pradesh government had recently announced a set of regulations for app-based taxi services operating in the state, which …

Ola, Uber Not Fixing Prices In Violation Of Competition Act : Competition Commission [Read Order]
6 years, 4 months ago

Ola, Uber Not Fixing Prices In Violation Of Competition Act : Competition Commission [Read Order]

Live Law  

The Competition Commission of India has held that cab aggregators Ola and Uber are not indulging in price fixing in contravention of the Competition Act.On November 6, the CCI dismissed a complaint filed by Samir Agrawal, a legal practitioner, alleging that the the algorithmic pricing adopted by the aggregators takes away the liberty of individual drivers to compete with each …

Surge pricing: Here’s how Maharashtra will regulate Ola and Uber cabs
8 years ago

Surge pricing: Here’s how Maharashtra will regulate Ola and Uber cabs

Hindustan Times  

App-based cabs will no longer be able to get away with surge pricing, with the Maharashtra government announcing a set of rules meant to regulate aggregators like Ola and Uber and put a cap on fares. Addressing the commuters’ top woe of surge pricing — where demand and supply dictate the fares — the government has decided to fix the …

Uber, Ola face policy challenge: Maharashtra state govt draft policy hostile to app-based aggregators
8 years, 3 months ago

Uber, Ola face policy challenge: Maharashtra state govt draft policy hostile to app-based aggregators

Firstpost  

The State and Centre are not seeing eye-to-eye on the policy on taxis in Mumbai. A committee appointed by the Ministry of Road Transport and Highways has proposed a number of policy changes for the Maharashtra state government’s draft policy on taxi services in Mumbai. The state government’s proposed rules will directly impact app-based taxi services and aggregators like Uber …

Surge pricing takes a toll on commuting
8 years, 3 months ago

Surge pricing takes a toll on commuting

Deccan Chronicle  

Chennai: An unjust surge pricing adopted by the app-based commuting facilities since Sunday evening, after the announcement on Chief Minister J Jayalalithaa’s health, has put Chennaiites in extreme inconvenience. Narrating the ordeal, Krithika Nair said, “I was charged Rs 250 in Ola for a 3.3 kilometre ride from Teynampet to Greams Road. The surge pricing was five times than that …

Karnataka HC bans surge pricing, uphold rules to regulate Ola, Uber
8 years, 4 months ago

Karnataka HC bans surge pricing, uphold rules to regulate Ola, Uber

Business Standard  

The ruling is a setback to both Uber and Ola as several states, including Maharashtra, Delhi and West Bengal have framed similar rules to regulate these aggregators. In June, Uber had filed a petition seeking quashing of new rules by the state government that mandate licenses and ban surge pricing. Ola and the Radio Taxi Operators Association with members such …

Uber restarts surge pricing in Bengaluru
8 years, 5 months ago

Uber restarts surge pricing in Bengaluru

Live Mint  

Ride hailing service Uber Inc has resumed surge pricing in Bengaluru, one of its three biggest markets in the country along with Mumbai and Delhi, even though the Karnataka transport department had opposed the dynamic pricing mechanism. Surge pricing comes into effect when ride hailing services such as Uber and Ola charge consumers multiples of the base fare during peak …

Hyderabad: Uber cab charges Rs 3,566 for ride on rainy day
8 years, 6 months ago

Hyderabad: Uber cab charges Rs 3,566 for ride on rainy day

Deccan Chronicle  

Hyderabad: When Mr Sandeep Kumar booked a Uber cab from Vanasthalipuram to Raheja Mind Space IT Park at Hitec City on Wednesday morning, the fare displayed was Rs 3,566, which led him to Tweet sarcastically: “Check out the cheap cost from Vanasthalipuram to Hitec City”. Many citizens complained that Uber and Ola cabs on Wednesday, in the name of surge …

Is surge pricing by Uber and Ola legal in India?
8 years, 8 months ago

Is surge pricing by Uber and Ola legal in India?

Firstpost  

Taxi aggregators like Uber and Ola revolutionised the taxi service system through technology. While these services are extremely popular, their surge pricing systems have invited controversy around the world By Asheeta Regidi Taxi aggregators like Uber and Ola revolutionised the taxi service system through technology. In India, the Karnataka Transport Department recently issued a show-cause notice to Ola for using …

Transport chief Tomin J Thachankary bans Uber's surge pricing
8 years, 8 months ago

Transport chief Tomin J Thachankary bans Uber's surge pricing

Deccan Chronicle  

Kochi: The state transport commissioner has banned ‘Surge Pricing’ by Uber in Kerala. Transport commissioner Tomin Thachankary issued the order in the wake of complaints against Surge Pricing. Uber fare rates automatically increase during peak hours and the commuters who are willing to pay the surge pricing are forced to shell out double the normal charges or more. The Motor …

Uber unveils upfront fare
8 years, 9 months ago

Uber unveils upfront fare

Business Standard  

New name Taxi-hailing app Uber is giving a new name to surge pricing — upfront fare Out of sight Taxi-hailing app Uber is giving a new name to surge pricing — upfront fare.Uber hopes that by showing fares to customers before booking a ride, a practice it follows for shared rides on its platform, it can be more successful.Uber says …

Six setbacks to Uber’s expansion in India
8 years, 9 months ago

Six setbacks to Uber’s expansion in India

Live Mint  

Bengaluru: For Uber Inc., the world’s most valuable start-up, India is a market it cannot afford to lose, especially considering Didi Kuaidi’s dominance in China. RBI’s two-factor authentication rule for credit card payments Uber’s proposition of a seamless ride depended to a great extent on cashless payments. The Karnataka government, which fixed an upper limit for the fare charged by …

Uber, Ola and others: The secret (chilli) sauce of surge pricing
8 years, 10 months ago

Uber, Ola and others: The secret (chilli) sauce of surge pricing

Firstpost  

Surge pricing, where fares are raised when demand is higher than the number of available cabs, has been a topic of discussion for sometime now. By Probir Roy Surge pricing, where fares are raised when demand is higher than the number of available cabs, has been a topic of discussion for sometime now. Meanwhile, Karnataka Transport Department has also been …

Uber surge pricing ban on cards in Kerala soon
8 years, 10 months ago

Uber surge pricing ban on cards in Kerala soon

Deccan Chronicle  

Kochi: In the wake of complaints against ‘surge pricing’ by the online tax service provider Uber, the state government has mooted plans to ban such pricing in the state. “We have received several complaints against surge pricing by Uber drivers in Kochi. Uber passengers complained that trips to airport or longer trips are causing problems for them because of the …

AAP government cracks down on surge pricing by cabs
8 years, 11 months ago

AAP government cracks down on surge pricing by cabs

Firstpost  

Delhi government on Wednesday said it will put a stop to “surge pricing” by cabs even as it impounded 68 such taxis over the past two days. New Delhi: Cracking the whip against unscrupulous taxi operators for over-charging passengers during the odd-even scheme, the Delhi government on Wednesday said it will put a stop to “surge pricing” by cabs even …

End to surge pricing possible after Delhi CM Kejriwal threatens 'strict action'
8 years, 11 months ago

End to surge pricing possible after Delhi CM Kejriwal threatens 'strict action'

Firstpost  

Authorities in Delhi have impounded 50 more taxis for over-charging customers as Kejriwal hinted that “surge pricing” by cabs may face the axe forever. New Delhi: Authorities in Delhi have impounded 50 more taxis for overcharging customers as Chief Minister Arvind Kejriwal hinted on Wednesday that “surge pricing” by cabs may face the axe forever. Kejriwal has threatened “strict action” …

Delhi govt bans surge pricing by taxi aggregators; Ola offers free shuttle rides in Delhi-NCR
8 years, 11 months ago

Delhi govt bans surge pricing by taxi aggregators; Ola offers free shuttle rides in Delhi-NCR

India TV News  

New Delhi: Taking cue from Delhi chief minister Arvind Kejriwal reprimanding taxi aggregating companies for over-charging passengers, terming it as a daylight blackmailing on the roads of Delhi, the government, the government today said the decision to ban surge pricing will be made permanent. We will do it https://t.co/0BHJISqdse — Arvind Kejriwal April 20, 2016 Today on tweets, Kejriwal said …

Why Arvind Kejriwal’s surge against Ola and Uber is cheap populism
8 years, 11 months ago

Why Arvind Kejriwal’s surge against Ola and Uber is cheap populism

Op India  

Part two of the odd-even traffic plan in Delhi has seen a new enemy emerging for the AAP supremo and Delhi Chief Minister Arvind Kejriwal – mobile app based taxi aggregator companies like Ola and Uber. Public transport is a public good and thus a government – especially in a country like India that follows mixed economy – has all …

Ola, Uber suspend surge pricing in Delhi
8 years, 11 months ago

Ola, Uber suspend surge pricing in Delhi

Business Standard  

ORDER OF RESTRAINT The second phase of Aam Aadmi Party government's ambitious car-rationing scheme began on April 15 and will go on till the30th of this month The real test for the experiment was on Monday as schools and most offices were closed due to extended weekend on Friday The Delhi High Court on Monday said that if Ola or …

Delhi HC issues notice on petition challenging “peak time charge” and “surge price” imposed by Ola, Uber, etc. [Read Petition]
8 years, 11 months ago

Delhi HC issues notice on petition challenging “peak time charge” and “surge price” imposed by Ola, Uber, etc. [Read Petition]

Live Law  

The Delhi High Court on Monday issued a notice on a petition filed by Magic Sewa Pvt. Ltd. an operator of radio taxi services in National Capital Region, challenging the “peak time charge” and “surge price” imposed by taxi aggregators, including Ola and Uber.Posting the matter for further hearing on April 25, Justice J.R. Midha ordered the Government to file …

Delhi HC issues notice on petition challenging “peak time charge” and “surge price” imposed by Ola, Uber, etc. [Read Petition]
8 years, 11 months ago

Delhi HC issues notice on petition challenging “peak time charge” and “surge price” imposed by Ola, Uber, etc. [Read Petition]

Live Law  

The Delhi High Court on Monday issued a notice on a petition filed by Magic Sewa Pvt. Ltd. an operator of radio taxi services in National Capital Region, challenging the “peak time charge” and “surge price” imposed by taxi aggregators, including Ola and Uber.Posting the matter for further hearing on April 25, Justice J.R. Midha ordered the Government to file …

Delhi HC gets strict on surge pricing by Ola and Uber, issues notice to AAP govt
8 years, 11 months ago

Delhi HC gets strict on surge pricing by Ola and Uber, issues notice to AAP govt

India TV News  

New Delhi: The Delhi High Court today issued a notice to the Arvind Kejriwal led AAP government regarding over-charging of fares by the app-based private taxis such as Ola and Uber. Delhi Chief Minister Arvind Kejriwal also warned of "strict action" against app-based taxis, including cancellation of permits and impounding of vehicles. "Strict action, including permit cancellation and impounding of …

Bringing order to cab aggregators in Bengaluru
9 years, 1 month ago

Bringing order to cab aggregators in Bengaluru

The Hindu  

If the State government has its way, all cabs in Bengaluru, including the ones with cab aggregators, will soon have to fix digital meters and operate within a maximum fare limit. While fares less than the set fare can be considered, the total fare cannot cross the upper limit set by the department.” The Transport Department’s move to regulate taxi …

India drafts rules to regulate Uber, Ola and other ride-hailing firms
9 years, 5 months ago

India drafts rules to regulate Uber, Ola and other ride-hailing firms

Firstpost  

India has drafted guidelines to regulate ride-hailing companies, including US based Uber and its domestic rival Ola India has drafted guidelines to regulate ride-hailing companies, including US based Uber and its domestic rival Ola, for the first time laying down federal rules that could end months of uncertainty on how they operate in the country. The federal transportation ministry has …

Ola Cabs to go app-only from next month; says 99 percent bookings come via app
9 years, 7 months ago

Ola Cabs to go app-only from next month; says 99 percent bookings come via app

Firstpost  

After Myntra, taxi aggregator Ola will go mobile-app only across its 100 cities of operations from the next month. “From just about 20 per cent of booking requests on the app at launch, Ola receives as much as 99 per cent of its bookings through the app at the current scale,” Ola said in a statement. Ola had launched its …

What #MumbaiRains taught me: Good old Kaali Peeli is still better than Uber
9 years, 8 months ago

What #MumbaiRains taught me: Good old Kaali Peeli is still better than Uber

Firstpost  

There is nothing wrong if Uber charges ‘surge pricing’ to ensure there are more drivers on the road when riders need them most. One would have thought Uber learnt its lesson which is why it decided to not apply surge charge pricing in their fares on 17 June in Mumbai to ensure that the city’s citizens can get around the …

Govt wants taxi hailing apps like Uber, Ola to follow same rules as radio cabs
9 years, 9 months ago

Govt wants taxi hailing apps like Uber, Ola to follow same rules as radio cabs

Firstpost  

The government is looking into the regulatory matters concerning the taxi hailing apps as it intends to offer a level playing field for the existing radio taxi operators and restrain the taxi hailing apps fleet zoom away with all operational advantages. Free run for app-based taxi services like Uber and Ola may end soon as the government is keenly examining …

Centre to issue advisory to states on Ola, Uber and other taxi apps
9 years, 10 months ago

Centre to issue advisory to states on Ola, Uber and other taxi apps

Firstpost  

The Centre will issue an advisory to the states with regard to the functioning of app-based taxi hailing services such as Uber and Ola. The Centre will issue an advisory to the states with regard to the functioning of app-based taxi hailing services such as Uber and Ola, a senior Road Ministry official said on Thursday. In an official statement …

Govt mulls pan-India ban of Uber, Ola, and TaxiForSure apps
9 years, 11 months ago

Govt mulls pan-India ban of Uber, Ola, and TaxiForSure apps

Firstpost  

The government is mulling blocking mobile taxi hailing apps of Uber, Ola and TaxiForSure all over the country, with the Department of Electronics and Information Technology seeking views from the Transport Ministry for the same. The Delhi government had requested DeitY to block such apps, but the Department found it technically impossible to do so for one particular state, and …

Taxi booking apps need to be bought under Motor Vehicles Act: Gadkari
10 years, 1 month ago

Taxi booking apps need to be bought under Motor Vehicles Act: Gadkari

Firstpost  

Taxi booking apps like Uber and Olacabs need to be regulated and brought under the Motor Vehicles Act, Transport Minister Nitin Gadkari said. New Delhi: Taxi booking apps like Uber and Olacabs need to be regulated and brought under the Motor Vehicles Act, Transport Minister Nitin Gadkari said. “Taxi booking service providers through mobile apps also come under transportation business …

Taking on Uber: SoftBank-backed Olacabs may buy out TaxiForSure for $200 mn
10 years, 1 month ago

Taking on Uber: SoftBank-backed Olacabs may buy out TaxiForSure for $200 mn

Firstpost  

Apart from taking on the $40 billion Uber, the move is also aimed at lowering the cost Taxi aggregators are readying themselves to take on the global giant Uber, once the regulatory issues are cleared in India. Though, none of the Indian taxi aggregator companies have started making profit yet, TaxiForSure, run by Bangalore-based Senrendipity Infolabs, seems to be in …

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