DoT orders telecom operators to discontinue USSD-based call forwarding
The Department of Telecom has asked telecom operators to deactivate USSD-based call forwarding with effect from April 15, and provide the service using alternative methods. “In this regard, it has been decided by the competent authority that all licensees shall discontinue the existing USSD-based call forwarding services with effect from April 15, 2024, till further notice,” the notification said. The users who have activated call forwarding using USSD will have to re-activate the service using alternate methods after 15 April. The order stated, “All existing subscribers who have activated USSD-based call forwarding service may be asked to reactivate call forwarding services through alternative methods to ensure that such services are not activated without their notice.” Recently, a rise in cybercrimes using USSD-based call forwarding has been noticed, prompting the govt to stop the service.
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