3 years, 4 months ago

Spike in applications to blame for passport delays, FedEx says

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. “For some customers, this has meant an extended delivery service from what would normally be a two-day service.” A petition to investigate what due diligence was done on TNT before it was awarded the contract and why it has not been stripped of the service has gained 233 signatures on Change.org. “Unlike many other couriers, TNT do not seem to provide real time tracking, nor can you provide delivery instructions. Some have even had their passport or application supporting documents lost by TNT.” FedEx added: “We fully understand the importance of these shipments to our customers and are taking additional steps to provide timely delivery by adding additional resources to the operations in the UK.

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