Why Haptik’s Aakrit Vaish lets bots do the talking
2 years, 6 months ago

Why Haptik’s Aakrit Vaish lets bots do the talking

Live Mint  

Aakrit Vaish, co-founder and CEO of conversational Artificial Intelligence startup Haptik, has kept away from the media over the last two-three years. Moreover, they knew fully well that tasks like ordering food, groceries or paying bills could be done on a normal mobile app or website— so the Haptik app was “not a must-have”. The Haptik leadership “thought of value recapitalisation ; bring in a PE player on board; or have a large corporate acquire our business,” recalls Vaish. Having tasted success, Haptik is now entering “phase 4, which I call the ‘scale-up phase’”, says Vaish. Vaish considers this “domain-specific NLP” to be Haptik’s main strength.

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History of this topic

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