Nearly a quarter of adults feel digitally excluded, survey finds
The IndependentFor free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy People are more likely to feel confident shopping for goods and services online than they are going digital to pay in car parks or get a mortgage, research indicates. Confidence for completing some everyday tasks digitally is generally high, with 96% of people feeling confident in shopping for goods and services and 93% feeling the same about accessing government services, a survey for cash access and ATM network Link found. It's not just about age and affordability, there is no guarantee that having the right skills today will mean having the right skills tomorrow Adrian Roberts, Link Adrian Roberts, deputy chief executive at Link, said: “Digital inclusion matters. “What’s positive is that people generally don’t want an exclusively digital society, they want choice: cash and online payments, high streets and online shopping.