HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low
1 year, 7 months ago

HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low

Associated Press  

SAN FRANCISCO — HP has failed to shunt aside class-action legal claims that it disables the scanners on its multifunction printers when their ink runs low. On Aug. 10, a federal judge ruled that HP Inc. must face a class-action lawsuit claiming that the company designs its “all-in-one” inkjet printers to disable scanning and faxing functions whenever a single printer ink cartridge runs low. “Printer ink is wildly expensive,” Consumer Reports states in its current printer buying guide, noting that consumer ink costs can easily run more than $70 a year. In 2018, Consumer Reports tested hundreds of all-in-one inkjet printers and found that, when used intermittently, many models delivered less than half of their ink to printed documents.

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History of this topic

HP CEO Says They Brick Printers That Use Third-Party Ink Because of … Hackers
55 years, 2 months ago

HP CEO Says They Brick Printers That Use Third-Party Ink Because of … Hackers

Wired  

Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. As detailed in a 2022 article from research firm Actionable Intelligence, a researcher in the program found a way to hack a printer via a third-party ink cartridge. Shivaun Albright, HP's chief technologist of print security, said at the …

HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low
1 year, 7 months ago

HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy HP has failed to shunt …

Printer ink more expensive than champagne, watchdog finds
3 years, 8 months ago

Printer ink more expensive than champagne, watchdog finds

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. It found that, over five years, the cost of Epson’s branded ink would be 877 per cent …

HP plunges after printer business underwhelms
9 years, 4 months ago

HP plunges after printer business underwhelms

Firstpost  

Shares of HP Inc, which houses former Hewlett-Packard Co’s legacy hardware business, plunged 16.3 percent on Wednesday Shares of HP Inc, which houses former Hewlett-Packard Co’s legacy hardware business, plunged 16.3 percent on Wednesday after the company’s lackluster results fueled concerns about its ability to weather a slowdown in the printer and PC markets. HP Inc’s revenue from both its …

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