Transportation Department cracks down on airline 'junk fees'
8 months ago

Transportation Department cracks down on airline 'junk fees'

NPR  

Transportation Department cracks down on airline 'junk fees' LEILA FADEL, HOST: Air travel can be a headache with flight cancellations and delays. You book a different ticket on a different airline that's more expensive just to be able to get to where you're going. It finally standardizes that level of transparency and clarifies that if you don't get what you paid for on one of those - like, you pay extra for baggage, but the baggage doesn't get there, or you pay for Wi-Fi, but the Wi-Fi doesn't work - it specifies for the first time that you're entitled to a refund on that as well. BUTTIGIEG: Look, airlines don't love these expansions of passenger rights, but I believe this is to the benefit of the sector as a whole because passengers will have more confidence that it's worth that ticket in the first place and just have more confidence in the aviation sector.

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History of this topic

Automatic Refunds To Protection From Junk Fees— What New Rules For Airlines In US Could Have For Flyers
7 months, 4 weeks ago

Automatic Refunds To Protection From Junk Fees— What New Rules For Airlines In US Could Have For Flyers

ABP News  

The US Transportation Department on Wednesday finalised new rules requiring upfront disclosure of airline fees, mandates for quick automatic cash refunds for canceled flights or significantly delayed flights, along with delayed baggage or inoperative services like onboard Wi-Fi, news agency Reuters reported. These rules will require airlines and ticket agents to tell consumers clearly about baggage or change and cancellation …

Airlines are ordered to give full refunds instead of vouchers and to stop hiding fees
8 months ago

Airlines are ordered to give full refunds instead of vouchers and to stop hiding fees

NPR  

Airlines are ordered to give full refunds instead of vouchers and to stop hiding fees Enlarge this image toggle caption Mario Tama/Getty Images Mario Tama/Getty Images WASHINGTON — In an effort to crack down on airlines that charge passengers steep fees to check bags and change flights, the U.S. Department of Transportation has announced new regulations aimed at expanding consumer …

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