Contributory Deficiency, NCDRC Reduces Compensation
The National Consumer Disputes Redressal Commission bench led by Mr Justice A.P. Sahi modified the order passed by the State Commission, Andhra Pradesh in favour of the North Eastern Region Institute of Science and Technology which alleged deficiency in service on part of M/s Intec Infonet Pvt. The NCDRC observed that the deficiency and negligence could not be entirely attributed to Intec Infonet and the State Commission erred in assessing the delay period and wrongfully imposed a higher compensation amount. NERIST issued a legal notice and subsequently filed a complaint before the State Consumer Disputes Redressal Commission, Andhra Pradesh alleging deficiencies in the services provided by Intec. Observations by the National Commission: The NCDRC observed that the entire delay could not be attributed to Intec as NERIST’s site and room were not available beyond the period of the contract.
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