Electricity retailers label complex power prices 'perverse' as industry goes to war with itself
2 months, 3 weeks ago

Electricity retailers label complex power prices 'perverse' as industry goes to war with itself

ABC  

Australia's electricity retailers have lashed as "incredibly perverse" changes to the way people are charged for power that are leaving many with complex prices and higher bills. According to the AEC, the real problem is "network tariff reassignment", which occurs when a home is fitted with a smart meter and the poles-and-wires company starts charging the retailer cost-reflective tariffs at the property. Tariffs 'unreasonably' complicated The AEC said such charges made a mockery of tariff reform, which it noted was based on an expectation that consumers be "reasonably capable" of understanding the prices they were charged. The group said it still supported some form of dynamic pricing such as "simple" time-of-use tariffs, which charged consumers more for power during the evening peak and less at off-peak times. "As the smart meter rollout continues, we support strong safeguards to ensure customers avoid bill shock from their retail charges changing without clear, timely communication," Ms Shanks said.

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