FHRAI asks food service aggregators to review discounting schemes or face protests
5 years, 4 months ago

FHRAI asks food service aggregators to review discounting schemes or face protests

Firstpost  

New Delhi: An umbrella body of hotel and restaurant associations has asked food service aggregators like Zomato and Swiggy to review their discounting schemes and engage in a dialogue for addressing restaurant owners’ issues. The FHRAI in a statement said that it has asked the food service aggregators to engage in a ‘fruitful dialogue’ to arrive at a win-win outcome for all. “Unfortunately this new way of impractical, unaffordable and unconscionable discounting has put the hospitality industry in a very awkward situation,” FHRAI Vice-President Gurbaxish Singh Kohli said. Restaurants are constantly but subtly threatened to participate in deep discounting schemes without respite throughout the year with one scheme getting replaced by another, FHRAI Vice-President S K Jaiswal said.

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History of this topic

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato
3 years, 7 months ago

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato

The Hindu  

National Restaurant Association of India, a voice of the Indian restaurant industry, in their Townhall 4.0 recently discussed the importance of ‘direct order and the way to get your business future-ready’. At the townhall, held virtually, prominent chefs and restaurant owners discussed the importance and challenges of enabling customers to order food directly from restaurants, instead of being solely dependent …

Eat Out to Help Out: Restaurants unsure about future as discount scheme ends
4 years, 4 months ago

Eat Out to Help Out: Restaurants unsure about future as discount scheme ends

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. He said: “As the Eat Out to Help Out scheme draws to a close, …

The revolt against food delivery apps
5 years, 4 months ago

The revolt against food delivery apps

Live Mint  

New Delhi: For a little under two years now, Rajat Rekhi has been doing brisk business selling West Asian cuisine from inside a tiny kitchen tucked away in south Delhi, which only delivers via online platforms. Over the weekend, a slew of restaurants across India began delisting from dine-in apps that offer membership-driven discounts—such as EazyDiner, Zomato Gold, and nearbuy—in …

Logout campaign: Online food platforms agree to redesign schemes to check deep discounts: NRAI
5 years, 4 months ago

Logout campaign: Online food platforms agree to redesign schemes to check deep discounts: NRAI

Firstpost  

Launching a logging out campaign in protest against dine-in schemes, around 1,200 restaurants in major cities had reportedly delisted from the dine-in programmes of food aggregators. New Delhi: The National Restaurant Association of India on Tuesday said food aggregators have agreed to redesign their schemes to rein in deep discounts offered to customers and asserted that discount is a privilege, …

Restaurants tell food apps to end deep discounting
5 years, 4 months ago

Restaurants tell food apps to end deep discounting

Live Mint  

The National Restaurant Association of India on Tuesday said reservation- and membership-driven dining platforms such as EazyDiner, Zomato Gold and Gourmet Passport will need to make changes to their features to end deep discounting in the wake of the ongoing tussle between platforms and restaurants in India. “They have to rejig the product and come back with revised product feature …

Restaurants tell food apps to end deep discounting
5 years, 4 months ago

Restaurants tell food apps to end deep discounting

Live Mint  

The National Restaurant Association of India on Tuesday said reservation- and membership-driven dining platforms such as EazyDiner, Zomato Gold and Gourmet Passport will need to make changes to their features to end deep discounting in the wake of the ongoing tussle between platforms and restaurants in India. “They have to rejig the product and come back with revised product feature …

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