Baggage chaos at Schiphol: Unattended suitcases, strollers pile up
2 years, 5 months ago

Baggage chaos at Schiphol: Unattended suitcases, strollers pile up

NL Times  

Baggage handling at Schiphol airport has fallen apart completely, according to Hart van Nederland. Airlines do their best to get those bags back to the passenger as quickly as possible,” the airport told Hart van Nederland. Eventually, she spoke to a customs officer, who casually told her: “Pick a nice suitcase and take it with you.” “Our suitcases did not come,” Michelle said. “Suitcases everywhere,” he said to Hart van Nederland.

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History of this topic

Schiphol expects another busy, but manageable holiday weekend
7 months, 3 weeks ago

Schiphol expects another busy, but manageable holiday weekend

NL Times  

Schiphol Airport is expecting another busy weekend due to the May holidays. The airport expects an average of around 70,000 departing passengers every day during the April/May holiday break, with a possible peak of 80,000 travelers per day. Schiphol previously said that this April/May school holiday break was expected to be 10 percent busier compared to last year. Staff shortages …

Schiphol seeks to improve worker conditions with new baggage hoisting equipment
1 year, 4 months ago

Schiphol seeks to improve worker conditions with new baggage hoisting equipment

NL Times  

Schiphol Airport announced plans to purchase 30 baggage hoisting devices that baggage handlers can use to reduce the physical strain from their jobs. Two months ago, the Labor Inspectorate threatened to fine six baggage handling companies operating at the airport for not doing enough to provide workers with assistance and relief. The purchase of the lifting aids announced on Friday …

Schiphol says it's ready for summer: 26% more passengers expected daily versus 2022
1 year, 5 months ago

Schiphol says it's ready for summer: 26% more passengers expected daily versus 2022

NL Times  

Schiphol Airport is expecting a 26 percent increase in the number of passengers departing from the Amsterdam-area facility during the upcoming summer holiday compared to 2022. The airport said it is preparing to handle an average of 68,000 passengers passengers per day, with over 77,000 expected on peak days. After many coronavirus restrictions were lifted last year, people took to …

Schiphol starts renovating baggage basements amid physical labor complaints
1 year, 11 months ago

Schiphol starts renovating baggage basements amid physical labor complaints

NL Times  

Schiphol will soon start “renewing, renovating, and further innovating” its baggage basements to make work easier for baggage handlers, the airport announced on Friday. “Innovative automation and artificial intelligence solutions will provide more support to baggage employees in the future.” The airport mentioned updating existing robots in the baggage basement, producing machines to unload suitcases, and developing autonomous vehicles to …

Schiphol handling more passengers next month; Expect long lines on peak days
2 years, 4 months ago

Schiphol handling more passengers next month; Expect long lines on peak days

NL Times  

Schiphol will allow more departing passengers again from next week. The airport’s security checkpoint will be better staffed in August, so Schiphol is sticking to the plan to allow up to 73,000 passengers to depart daily, De Telegraaf reports. Despite the more wiggle room, Schiphol expects that there will still be long lines on peak travel days. “Friday, Sunday, and …

KLM: Many suitcases left behind at Schiphol during malfunction have not been returned
2 years, 5 months ago

KLM: Many suitcases left behind at Schiphol during malfunction have not been returned

NL Times  

Many suitcases that were left behind at Schiphol Airport during a baggage system malfunction this week had not been returned to their owners by late Saturday afternoon. Dutch airline KLM said it was still working to move all remaining suitcases to the correct destination. A day later, KLM decided that passengers could not check in luggage if they were changing …

Baggage system issues: Hand luggage only for KLM transfer passengers at Schiphol today
2 years, 5 months ago

Baggage system issues: Hand luggage only for KLM transfer passengers at Schiphol today

NL Times  

KLM passengers transferring at Schiphol to a destination within Europe can only travel with hand luggage today due to a malfunction in the airport baggage system. It said that travelers could request a travel voucher or rebook to another flight if they cannot travel with hand luggage only. Schiphol told NOS that the baggage system also had an issue yesterday …

Up to 2,000 suitcases remain abandoned at Schiphol Airport
2 years, 5 months ago

Up to 2,000 suitcases remain abandoned at Schiphol Airport

NL Times  

The problems are literally piling up at Schiphol airport. Every day, dozens of people physically go to the airport to try and get their luggage back because airlines and baggage handlers can’t help by phone, if they can be reached at all. “That number fluctuates because every time we get rid of a lot of them, new ones come in.” …

Schiphol blames long weekend lines on passengers showing up too early
2 years, 5 months ago

Schiphol blames long weekend lines on passengers showing up too early

NL Times  

The first weekend of the summer holiday “actually went quite well” at Schiphol. However, the queues for security stretched up to two hours several times due to many passengers arriving at Schiphol too early, according to an airport spokesperson. The airport believes this is the reason that the first summer holiday weekend went quite well. Schiphol is also struggling with …

Schiphol workforce grows by 400, but many vacancies remain
2 years, 5 months ago

Schiphol workforce grows by 400, but many vacancies remain

NL Times  

Schiphol’s desperate search for new employees to fill staff shortages at the airport bears some fruit. Staff shortages, mainly in baggage handling and security, have regularly caused massively long queues at Schiphol since the start of the May vacation. Despite these new additions to the Schiphol workforce, there are still many open vacancies at the airport. “Per profession, it’s 100 …

Busy arrival day expected at Schiphol due to Ascension Day long weekend
2 years, 6 months ago

Busy arrival day expected at Schiphol due to Ascension Day long weekend

NL Times  

Many passengers are expected again at Schiphol Airport on Sunday, because many people are returning after a long Ascension Day weekend. At the beginning of the May holiday, chaos ensued at the airport due to a strike caused by angry employees about the workload, which is high due to staff shortages. The coronavirus pandemic cost many airport staff their jobs …

Schiphol fails to limit passenger numbers to target
2 years, 7 months ago

Schiphol fails to limit passenger numbers to target

NL Times  

Schiphol has not succeeded in limiting the number of travelers at the airport on Sunday as planned in order to relieve the workload of the staff. The airport was in talks with airlines about ways to reduce the flow of passengers in order to relieve the workload for staff at Schiphol. IATA, the international trade association of airlines, previously indicated …

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