RBI’s nod to payment aggregators signals start of light-touch regulation
Live MintIt is a measure of the rapid growth of digitization in India over the past few years, accompanied by that of fintechs providing innovative solutions and services, that India’s central bank had to move in with a regulatory framework to bring some of these non-banks under its ambit. Without a formal regulatory structure, India has had many payment aggregators and payment gateways operating over the last few years. That covered fit and proper norms for payment aggregators, checking the background of merchants, a board-approved policy for disposal of complaints by customers, besides a dispute resolution mechanism. For the industry and for customers, RBI’s regulatory approval should provide a confidence boost given that quite a few of these payment aggregators and gateways have attracted investment from both big domestic and foreign funds and will approach the public markets to list too. Relatively easier entry norms, the jostling of a few established players and low margins could mean that payment aggregators and other intermediaries will have to look at related areas to counter the pressure of revenues.