2 years, 6 months ago

Airbnb guest slams host after being given chore list that includes laundry

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. “If I’m paying $229 a night to stay somewhere plus a $125 cleaning fee, I’m not doing any laundry,” Melworeit said, reported The New Zealand Herald. “I know it’s like one load of laundry and it’ll take me two minutes to do, but it’s the principle that really bothers me.” Other travellers began to share unusual tasks that hosts had expected them to complete as part of their stay. One asked if it was “normal for a host to tell the guest to mow the lawn themselves?” The home rental platform’s rating system means that many travellers claim to feel compelled to do the requested chores for fear of receiving a bad review from their host. “I just don’t want to be penalised/charged/poorly reviewed for ‘neglecting’ the lawn if I don’t do it.” A bad host review for a visitor could permanently damage their good rating, making them less appealing guests for potential future hosts to rent a property to.

The Independent

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