Sub-Standard Cake, Panchkula District Commission Holds Nik Bakers Liable, Directs Refund & Compensation

The Panchkula District Consumer Disputes Redressal Commission presided by Mr. Satpal Singh along with Dr. Sushma Garg and Dr. Barhm Prakash Yadav as members partly allowed a consumer complaint against Nik Bakers. Brief Facts Mrs. Anju Ahlawat, a scientist at PGI, ordered a cake from Nik Bakers for her son's birthday on June 29, 2019. Nik Bakers contended that Mrs. Ahlawat may have mishandled the cake by not refrigerating it properly after purchase, leading to issues with the cake's appearance and colour. Observations of the Commission The Panchkula District Commission observed that Mrs. Ahlawat informed Nik Bakers about the cake issue on the same day, but the bakery didn't respond adequately.