District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.
1 year, 10 months ago

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.

Live Law  

The District Consumer Disputes Redressal Commission, Chennai comprising Mrs. B. Jijaa as President, Mr. T.R. The bench directed the Opposite Party to either replace the defective tiles of the Complainant’s house or to pay a sum of 4,18,080/- INR being the cost of the tiles and to pay a sum of 50,000/- INR as compensation for the deficiency in service and mental agony caused to the complainant. The complainant has requested the Commission to direct the Opposite Party to either replace the defective tiles or to refund the cost of the tiles, which amounts to 4,18,080/- INR along with material costs of 1,92,960/- INR and to pay a sum of 5,00,000/- INR towards mental agony, inconvenience, etc. The complainant only filed the complaint 8 months after laying of the tiles, and so, the OP stated that there was no deficiency of service or unfair trade practice as alleged. Sanjay Pinto & Vidya Pinto for the Complainant K R Ramesh for the Opposite Party Case Name: Dr. Anand Gnanaraj v. Floor N Dector Consumer Complaint No.

Party Commission Complainant Complaint Bench Tiles Inr Dealer Manufacturer Defective  district  selling  inr  complainant  op  complaint  tiles  redressal  party  manufacturer  defective  bench  disputes  south  liable  dealer  v  holds  goods

History of this topic

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22
1 day, 18 hours ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22

Live Law  

National Consumer Disputes Redressal Commission Insured Cannot Assume Obligation On Part Of Bank To Renew Policy: NCDRC Case Title: State Bank of India Vs. R. Vishwanatha Pai Case Number: R.P. Haryana Consumer Disputes Redressal Commission Haryana State Commission Holds Ansal Properties Liable For Delay In Possession, Orders Refund And Compensation Case title: Mrs. Neeru Bala Mahendru vs Ansal Properties & …

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15
6 days, 1 hour ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15

Live Law  

National Consumer Disputes Redressal Commission Purchases For Earning Livelihood Qualify As Commercial Purposes If Operated Solely By Others: NCDRC Case Title: M/S. Telangana Consumer Disputes Redressal Commission Telangana State Commission Validates Builder's Claim of Outstanding Payments Case Title: M/s Narne Estates Pvt., Ltd. Adbul Rahim Case Number: F.A. Telangana State Commission Holds LIC Liable For Deficiency In Service Over Wrongful …

Delhi District Commission Imposes Punitive Damages Worth Rs. 15 Lakhs On Emami For Unfair Trade Practices And Misleading Advertisements
1 week, 5 days ago

Delhi District Commission Imposes Punitive Damages Worth Rs. 15 Lakhs On Emami For Unfair Trade Practices And Misleading Advertisements

Live Law  

The District Consumer Disputes Redressal Commission, Central Delhi bench of Shri Inder Jeet Singh and Ms Rashmi Bansal held Emami Ltd. liable for unfair trade practices and misleading Brief facts: The complainant purchased 'Fair and Handsome Cream' of Emami worth Rs. Feeling aggrieved, the complainant filed a complaint in the District Commission for punitive damages of Rs.19,90,000/- and litigation cost …

Emami ordered to pay ₹15 lakh in damages in 2013 case over fairness cream
2 weeks ago

Emami ordered to pay ₹15 lakh in damages in 2013 case over fairness cream

Hindustan Times  

NEW DELHI: A Delhi district consumer dispute redressal commission on Monday ordered personal care company, Emami Ltd to pay ₹15 lakh in punitive damages on a 2013 complaint of a Delhi resident for misleading advertising and unfair trade practices. Nikhil Jain filed a complaint in 2013 with the district consumer forum complaining that he had used the company’s “Fair and …

Failure To Meet Contractual Obligations: Delhi State Commission Holds TDI Infrastructure Liable For Deficiency In Service
2 weeks, 4 days ago

Failure To Meet Contractual Obligations: Delhi State Commission Holds TDI Infrastructure Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held TDI Infrastructure liable for deficiency in service due to non fulfillment of contractual obligations and delay in handing over the possession. Frustrated by the builder's failure to deliver possession within the promised timeframe, the complainant filed a complaint before the State Commission, alleging deficiency. According to …

Agent Does Not Come Under The Ambit Of 'Consumer' : Delhi State Commission
3 weeks, 1 day ago

Agent Does Not Come Under The Ambit Of 'Consumer' : Delhi State Commission

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that an agent shares a relationship with the principal and this role is excluded from the definition of 'Consumer'. The complainant alleged deficiency in service and unfair trade practices by the OP, prompting him to file a complaint before the District Commission. Observations by the State Commission …

Kerala State Commission Upholds Order Against Reliance Insurance Company To Pay Treatment Expenses To Complainant
3 weeks, 6 days ago

Kerala State Commission Upholds Order Against Reliance Insurance Company To Pay Treatment Expenses To Complainant

Live Law  

While upholding the decision of the Kasaragod District Consumer Disputes Redressal Commission, the Kerala State Consumer Disputes Redressal Commission bench comprising of Mr. Justice B. Sudheendra Kumar, Mr. Ajith Kumar and Mr. Radhakrishnan K.R. Previously, District Commission had held Reliance Insurance liable for the deficiency of service for not paying the claim of the complainant who had taken coverage of …

Ernakulam District Commission - Internal Dispute Mechanism Under MEDISEP Scheme Doesn't Bar Aggrieved Persons From Approaching Commission
1 month, 1 week ago

Ernakulam District Commission - Internal Dispute Mechanism Under MEDISEP Scheme Doesn't Bar Aggrieved Persons From Approaching Commission

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench consisting of D.B. held that the existence of an internal grievance redressal mechanism under the Medical Insurance Scheme for State Employees and Pensioners does not exclude the Consumer Commission from entertaining the complaint. Background Facts Oriental Insurance argued that the complainant has not exhausted the grievance redressal mechanism provided under the Medical …

Banks Ought To Give Notice, Opportunity To Pay Dues Before Recovering Customer's Vehicle: NCDRC Holds Kotak Mahindra Bank Liable
1 month, 1 week ago

Banks Ought To Give Notice, Opportunity To Pay Dues Before Recovering Customer's Vehicle: NCDRC Holds Kotak Mahindra Bank Liable

Live Law  

The National Consumer Disputes Redressal Commission, New Delhi bench of Dr Inder Jit Singh held Kotak Mahindra Bank Ltd. liable for deficiency in services for its failure to issue a notice before recovering the vehicle secured under a loan agreement. Subsequently, the Complainant filed a revision petition before the National Consumer Disputes Redressal Commission, New Delhi for enhancement of compensation. …

Intent Behind Purchasing Shop Was Self – Employment, NCDRC Holds Complainant As Consumer, Orders Refund
1 month, 2 weeks ago

Intent Behind Purchasing Shop Was Self – Employment, NCDRC Holds Complainant As Consumer, Orders Refund

Live Law  

National Consumer Disputes Redressal Commission Bench, comprising AVM J. Rajendra, held that the complainant who purchased a shop in the builder's commercial project qualifies as a consumer as the intent behind the purchase was self employment. Previously, the State Commission had dismissed the complainant's complaint on the grounds that the shop was intended for commercial use and therefore, the complainant …

Consumer Cases Weekly Round-Up: 22nd To 28th July 2024
4 months, 3 weeks ago

Consumer Cases Weekly Round-Up: 22nd To 28th July 2024

Live Law  

State Consumer Disputes Redressal Commission, Goa Insurer Not Liable For Unreasonable Delay In Claim Intimation, Goa State Commission Dismisses Appeal Against Oriental Insurance Company The State Consumer Disputes Redressal Commission, Goa bench comprising Mrs Varsha R. Bale and Ms Rachna Anna Maria Gonsalves dismissed an appeal against Oriental Insurance Company, based on an unreasonable delay on the Complainant's part while …

Ernakulam District Commission Holds Visudha Sadhu Janasangham Liable For Failure To Disburse Promised Cremation Benefits
4 months, 4 weeks ago

Ernakulam District Commission Holds Visudha Sadhu Janasangham Liable For Failure To Disburse Promised Cremation Benefits

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench of Shri D.B. held Visudha Sadhu Janasangham, Thoppumpady liable for failure to give promised cremation benefits to its shareholders as per its binding bye-laws. After several failed attempts to resolve the issue with the Sangham, the Complainants sent a lawyer's notice and received a reply, which denied any service deficiency. Feeling aggrieved, …

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC
5 months ago

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission bench of J. Rajendra dismissed a revision petition filed against the postal department pertaining to the confiscation of the Complainant's recurring deposit account due to allegations of embezzlement. Feeling aggrieved, he filed a consumer complaint before the District Consumer Disputes Redressal Commission, Aligarh. Aggrieved by the District Commission's order, the Officials filed an appeal …

Delhi State Commission Holds Ansal Housing Liable For Failure To Deliver Flat Possession Within Stipulated Time
5 months ago

Delhi State Commission Holds Ansal Housing Liable For Failure To Deliver Flat Possession Within Stipulated Time

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal and Mr J.P. Agrawal held 'Ansal Housing Ltd.' liable for deficiency in service for failure to deliver a flat within the stipulated contractual period. Since the possession of the unit with the agreed facilities was not delivered, nor was the amount refunded, the State Commission observed that …

Consumer Cases Half-Yearly Digest: January To June 2024
5 months ago

Consumer Cases Half-Yearly Digest: January To June 2024

Live Law  

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report …

Consumer Cases Weekly Round-Up: 8th To 14th July 2024
5 months, 1 week ago

Consumer Cases Weekly Round-Up: 8th To 14th July 2024

Live Law  

Supreme Court 'People Don't Purchase High-End Luxurious Cars To Suffer Discomfort' : Supreme Court Holds Mercedes Benz Liable For Faults In Vehicles The Supreme Court on Tuesday upheld orders of the National Consumer Disputes Redressal Commission granting relief to two companies who had purchased cars from luxury car company Mercedes-Benz for the use of their directors. Chandigarh Failure To Settle …

Consumer Cases Monthly Digest: June 2024
5 months, 1 week ago

Consumer Cases Monthly Digest: June 2024

Live Law  

National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Jalandhar District Commission Holds Instagram Seller Liable For Sending Damaged Garment, Failure To Resolve Grievances
5 months, 2 weeks ago

Jalandhar District Commission Holds Instagram Seller Liable For Sending Damaged Garment, Failure To Resolve Grievances

Live Law  

The District Consumer Disputes Redressal Commission, Jalandhar bench of Harveen Bhardwaj, Jyotsna and Jaswant Singh Dhillon held an Instagram page, '@fashion_insta_by_shanaya', liable for deficiency in services for delivering a defective shirt to the Complainant and failing to reply to the grievances raised by the Complainant. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, …

Bangalore District Commission Holds Restaurant Liable For Serving Cold Food, Failing To Resolve Issues With Aggrieved Customers
5 months, 2 weeks ago

Bangalore District Commission Holds Restaurant Liable For Serving Cold Food, Failing To Resolve Issues With Aggrieved Customers

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held a restaurant liable for deficiency in services for serving cold, stale, and tasteless food, resulting in health complications for the consumer. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, Bangalore, Karnataka. Further, the District …

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
5 months, 2 weeks ago

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, …

Responsibility Of Bank To Prevent Unauthorized Transactions , Bangalore District Commission Holds SBI Liable
5 months, 3 weeks ago

Responsibility Of Bank To Prevent Unauthorized Transactions , Bangalore District Commission Holds SBI Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K and Rekha Sayannavar held State Bank of India liable for deficiency in services due to its failure to safeguard the FD account of a customer which resulted in unauthorized transactions amounting to Rs. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes …

Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable
5 months, 3 weeks ago

Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable

Live Law  

The District Consumer Disputes Redressal Commission, Hisar bench of Jagdeep Singh, Rajni Goyat and Amita Agarwal held Flipkart liable for deficiency in services for failure to display the name, address, and contact details of sellers and failure to return the defective product provided to the Complainant. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal …

Hisar District Commission Holds Xiaomi India, Its Authorized Service Centre Liable For Failure To Rectify Phone's Manufacturing Defects
5 months, 3 weeks ago

Hisar District Commission Holds Xiaomi India, Its Authorized Service Centre Liable For Failure To Rectify Phone's Manufacturing Defects

Live Law  

The District Consumer Disputes Redressal Commission, Hisar bench of Jagdeep Singh, Rajni Goyat and Amita Agarwal held Xiaomi Technology India Pvt. Seeking resolution, the Complainant contacted Amazon, who directed him to Golden Telecom, the authorized service centre of Xiaomi Technology India Private Limited, the manufacturer. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, …

Tahsildar And District Collector Held Liable For Failure To Measure Property Despite Receiving Challan Payments Thrice: Vellore District Commission
5 months, 3 weeks ago

Tahsildar And District Collector Held Liable For Failure To Measure Property Despite Receiving Challan Payments Thrice: Vellore District Commission

Live Law  

The District Consumer Disputes Redressal Commission, Vellore bench of Meenakshi Sundaram and Asghar Khan held the Tahsildar of Anaicut Taluk village and the District Collector of Sathuvachari District, Vellore, liable for deficiency in services for their failure to measure the property of the Complainant despite the Complainant paying necessary fees on three occasions. Feeling aggrieved, the Complainant filed a consumer …

Delivery Of Different Watch Instead Of Tommy Hilfiger, Udupi District Commission Holds Myntra And Titan Liable
5 months, 3 weeks ago

Delivery Of Different Watch Instead Of Tommy Hilfiger, Udupi District Commission Holds Myntra And Titan Liable

Live Law  

The District Consumer Disputes Redressal Commission, Udupi bench of Sunil T. Masaraddi and Sujata B. Koralli held Myntra and Titan liable for deficiency in services for delivering a different branded watch instead of Tommy Hilfiger and subsequently failing to refund the money. Brief Facts: The Complainant ordered a Tommy Hilfiger Men Black Dial and Black Straps Analogue Watch valued at …

Customer Is Responsible For Losses Caused By Their Negligence : Ernakulam District Commission Dismisses Complaint Against State Bank Of India
5 months, 3 weeks ago

Customer Is Responsible For Losses Caused By Their Negligence : Ernakulam District Commission Dismisses Complaint Against State Bank Of India

Live Law  

The Ernakulam District Commission, presided by Shri. Sreevidhia T.N., held that a customer is responsible for losses caused by their negligence, like sharing payment credentials, until they report the unauthorized transaction to the bank, after which the bank is responsible for subsequent losses. Despite the bank's prompt action in blocking the account upon receiving the complaint to prevent further losses, …

Courts Must Favour Complainant In Case Of Presence Of Two Interpretations Of Same Clause: Ernakulam District Commission
5 months, 3 weeks ago

Courts Must Favour Complainant In Case Of Presence Of Two Interpretations Of Same Clause: Ernakulam District Commission

Live Law  

The Ernakulam District Commission, presided by Shri. Sreevidhia T.N., held Star Health & Allied Insurance liable for deficiency in service and unfair trade practice. The insurer maintained there was no deficiency in service or unfair trade practice, contested the ₹1,20,000 hospitalization expenses, and argued any liability should be limited to ₹95,286, excluding non-medical expenses. Observations by the District Commission The …

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs
5 months, 3 weeks ago

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs

Live Law  

The District Consumer Disputes Redressal Commission, Kozhikode bench of P.C. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kozhikode, Kerala against the Seller, LG Service Centre and LG Electronics India. Observations by the District Commission: The District Commission held that the conduct of the Seller, LG Service Centre and LG Electronics India in …

Consumer Cases Weekly Round Up: 17th-23rd June 2024
5 months, 3 weeks ago

Consumer Cases Weekly Round Up: 17th-23rd June 2024

Live Law  

National Consumer Disputes Redressal Commission Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service Case Title: Mahesh Gugnani Vs. M/S. Bangalore District Consumer Disputes Redressal Commission Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable Case Title: Saurabh Kumar vs The Authorized Signatory, Shine.com Case Number: Consumer Complaint …

Surveyor's Report Can't Be Rejected Unless Arbitrary: NCDRC
5 months, 4 weeks ago

Surveyor's Report Can't Be Rejected Unless Arbitrary: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya, allowed an appeal by United India Insurance and held that the surveyor's report in an insurance cannot be rejected unless proved to be arbitrary and unreasonable. Brief Facts of the Case The complainant, a poultry feed producer, stored raw and finished materials in a building insured by United …

Thane District Commission Holds Amazon, Its Seller, FedEx Courier Liable For Failure To Deliver Product Or Refund Amount
5 months, 4 weeks ago

Thane District Commission Holds Amazon, Its Seller, FedEx Courier Liable For Failure To Deliver Product Or Refund Amount

Live Law  

The District Consumer Disputes Redressal Commission, Thane bench of Dr. Richa Bansod, B.B. Rasal and H.M. Badgujar held Amazon, its delivery executive, the seller, and FedEx Trade Networks Transport & Brokerage liable for deficiency in services for failure to deliver the product or refund the money to the Complainant. Subsequently, the Complainant filed a consumer complaint in the District Consumer …

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product
6 months ago

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product

Live Law  

The District Consumer Disputes Redressal Commission, Jodhpur bench of Shyam Sundar and Balveer Khukhudia held Amazon liable for deficiency in services for failure to refund the money despite receiving the return of a defective OnePlus. Observations by the District Commission: The District Commission noted that the Complainant was informed by Amazon about the receipt of the returned mobile phone and …

Bangalore District Commission Holds Xiaomi And Amazon Liable For Defective Redmi Note 8 With Manufacturing Defects
6 months ago

Bangalore District Commission Holds Xiaomi And Amazon Liable For Defective Redmi Note 8 With Manufacturing Defects

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K, Rekha Sayannavar and Chandrashekhar S Noola held Xiaomi and Amazon liable for deficiency in services for selling a phone with a manufacturing defect to the Complainant. Feeling aggrieved, the Complainant approached the Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban, Karnataka and filed a consumer complaint against …

Bangalore District Commission Holds TVS Liable For Non-Delivery Of Helmet Despite Receiving Due Consideration
6 months ago

Bangalore District Commission Holds TVS Liable For Non-Delivery Of Helmet Despite Receiving Due Consideration

Live Law  

The Additional District Consumer Disputes Redressal Commission-IV, Bengaluru bench of Ramachandra M.S., H. N. Shrinidhi and Nandini H Kumbhar held TVS liable for deficiency in services for failing to deliver a helmet and resolve the Complainant's issue within a reasonable time. Aggrieved by the actions of TVS, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal …

Ujjwal Packers & Movers Liable For Failure To Deliver All Items As Agreed: South West Delhi District Commission
6 months, 1 week ago

Ujjwal Packers & Movers Liable For Failure To Deliver All Items As Agreed: South West Delhi District Commission

Live Law  

The District Consumer Disputes Redressal Commission-VII, Southwest Delhi bench of Suresh Kumar Gupta, Harshali Kaur and Ramesh Chand Yadav held Ujjawal Packers and Movers liable for deficiency in services due to its failure to deliver a tabletop and provide the agreed unloading and unpacking service for which the Complainant paid Rs. Despite assurances, the Transportation Company did not deliver the …

Failure To Resolve Credit Issue Within Promised Deadline, Ernakulam District Commission Holds Myntra Liable
6 months, 1 week ago

Failure To Resolve Credit Issue Within Promised Deadline, Ernakulam District Commission Holds Myntra Liable

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench comprising Shri D.B. held Myntra liable for deficiency in service for failure to resolve the issue with the Complainant's credit points within the promised deadline. Seeking a refund of the credited amount, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Ernakulam, Kerala. Observations of the Commission: The …

Consumer Cases Weekly Round-Up: 20th To 26th May 2024
6 months, 3 weeks ago

Consumer Cases Weekly Round-Up: 20th To 26th May 2024

Live Law  

National Consumer Disputes Redressal Commission Alerting Insurer About Renewal Of Insurance Is Bank's Responsibility: NCDRC Holds Syndicate Bank Liable For Deficiency In Service Case Title: Bank Manager, Syndicate Bank Vs. Ishwar Dayal The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held Syndicate Bank liable for deficiency in service and held that it is the responsibility of …

Consumer And Criminal Proceedings Are Distinct From Each Other with Respective Jurisdictions: NCDRC
7 months ago

Consumer And Criminal Proceedings Are Distinct From Each Other with Respective Jurisdictions: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held that the compensation granted by the consumer commission is not akin to a criminal sentence or punishment. Unlike criminal courts, which demand proof beyond a reasonable doubt for culpable offenses, consumer complaints about service deficiencies or unfair trade practices operate under different legal standards. Criminal courts operate …

Consumer Cases Weekly Round-Up: 6th to 12th May 2024
7 months, 1 week ago

Consumer Cases Weekly Round-Up: 6th to 12th May 2024

Live Law  

Supreme Court Consumer Protection Act 1986 | Onus Of Proving That Service Was Availed For 'Commercial Purpose' Is On Service Provider : Supreme Court Case Title: SHRIRAM CHITS PRIVATE LIMITED EARLIER KNOWN AS SHRIRAM CHITS PVT. National Consumer Disputes Redressal Commission Suppression Of Material Facts Makes Policy Voidable At Option Of Insurance Company, NCDRC Dismisses Revision Petition Against Bajaj Allianze …

Ernakulam District Commission Holds Badriya Exclusive Furniture Liable For Deficiency In Service Over The Non-Delivery Of A Product Bought During An Exhibition
7 months, 3 weeks ago

Ernakulam District Commission Holds Badriya Exclusive Furniture Liable For Deficiency In Service Over The Non-Delivery Of A Product Bought During An Exhibition

Live Law  

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. held Badriya Exclusive Furniture liable for unfair trade practice and deficiency in service. Brief Facts of the Case The complainant initiated a purchase agreement with Badriya Exclusive Furniture/ Furniture Company for a wardrobe during an exhibition at Kallor International Stadium, Ernakulam. Consequently, the complainant has sought redress through the Consumer …

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020
8 months ago

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench comprising D.B. V and Mrs. Sreevidhia T.N held Flipkart liable for failure to disclose seller information, as mandated under Rule 5 of the Consumer Protection Rules, 2020. Consequently, feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Ernakulam, Kerala and filed a consumer complaint against Flipkart and Zest Money. Observations …

Karnal District Commission Holds Lemon And Tress Holidays Resorts Liable For Failure To Provide Promised Services Under Its Holiday Package
8 months, 3 weeks ago

Karnal District Commission Holds Lemon And Tress Holidays Resorts Liable For Failure To Provide Promised Services Under Its Holiday Package

Live Law  

The District Consumer Disputes Redressal Commission, Karnal bench comprising Jaswant Singh, Vineet Kaushik and Dr. Suman Singh held Lemon & Tree Holidays Resorts liable for deficiency in services and unfair trade practices. Brief Facts: Mr Sanjeev Saxena, the branch manager of Lemon and Tress Holidays Resorts, proposed to the Complainant to subscribe to a Holiday Package Membership of the Company. …

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024
8 months, 3 weeks ago

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024

Live Law  

National Consumer Disputes Redressal Commission Damages Involving Motor Vehicles Must Be Adjudicated By Motor Accident Claim Tribunal, Consumer Forums Do Not Have Jurisdiction: NCDRC The National Consumer Disputes Redressal Commission bench comprising Mr Justice Sudip Ahluwalia reiterated that Consumer Fora do not have the jurisdiction to entertain claims/damages involving motor vehicles. District Consumer Disputes Redressal Commission-VII, Southwest Delhi Lack Of …

Ladies' Sandals Delivered Instead Of Men's Shoes, Chandigarh District Commission Holds Myntra Liable For Deficiency In Service
8 months, 4 weeks ago

Ladies' Sandals Delivered Instead Of Men's Shoes, Chandigarh District Commission Holds Myntra Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh and Suresh Kumar Sardana held Myntra liable for deficiency in services and unfair trade practices for delivering a completely different product to the Complainant. Observations by the District Commission: The District Commission notes that Myntra dispatched a product entirely different from the one ordered by the Complainant. Furthermore, …

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement
8 months, 4 weeks ago

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement

Live Law  

The State Consumer Disputes Redressal Commission, Thiruvananthapuram, Kerala bench comprising Mr Ajith Kumar and Sri Radhakrishnan K.R. held the Kerala Chamber of Commerce and Industry liable for deficiency in service for unilaterally cancelling the buyer agreement of the Complainant and for ignoring his legitimate requests. Feeling aggrieved, the Complainant filed a consumer complaint in the State Consumer Disputes Redressal Commission, …

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues
8 months, 4 weeks ago

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues

Live Law  

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh and Suresh Kumar Sardana directed Samsung to resolve the contentions raised by the Complainant regarding the malfunctioning of the AC within 30 days. The District Commission held that Flipkart had a duty to advise the Complainant to address the matter with Samsung for necessary repairs or to facilitate …

Matrimony.com Held Liable For Non-delivery And Loss Of Marriage Videos, Ernakulam District Commission Orders Refund, Rs. 1 Lakh Compensation
9 months, 1 week ago

Matrimony.com Held Liable For Non-delivery And Loss Of Marriage Videos, Ernakulam District Commission Orders Refund, Rs. 1 Lakh Compensation

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench comprising Shri D.B. While recognising the sentimental value of the lost videos, the District Commission directed it to refund the service amount and pay a compensation of Rs. Feeling aggrieved, the Complainants filed a consumer complaint in the District Consumer Disputes Redressal Commission, Ernakulam, Kerala against the Opposite Party. Further, the District …

Failure To Repair ACs Within Warranty, Jaipur District Commission Holds LG, Its Dealer Liable For Deficiency In Service
9 months, 2 weeks ago

Failure To Repair ACs Within Warranty, Jaipur District Commission Holds LG, Its Dealer Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission-I, Jaipur bench comprising Nimal Sharma and Dr. Subesingh Yadav held LG Electronics liable for deficiency in services for failure to repair the ACs sold to the Complainant which were within the warranty period. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission-I, Jaipur and filed a consumer complaint against LG. Observations by …

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024
9 months, 2 weeks ago

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

Live Law  

State Consumer Disputes Redressal Commission, Uttar Pradesh U.P. District Consumer Disputes Redressal Commission – I, Hyderabad Recurring Defects In Newly Purchased Laptop, Hyderabad District Commission Orders Lenovo To Refund Purchase Amount And Pay Compensation The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and C. Lakshmi Prasanna held Lenovo India liable for deficiency …

Consumer Cases Monthly Digest: February 2024
9 months, 2 weeks ago

Consumer Cases Monthly Digest: February 2024

Live Law  

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. District Consumer Disputes Redressal Commission-III, Hyderabad Hyderabad District Commission Holds …

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