Capital versus labour in the digital age: Rigged against workers
Live MintTechnology is a powerful tool to deliver services efficiently and at scale, especially in a country as large as India. Backed by investor funding, digital platform startups race to gain market share, often willing to incur significant financial losses in the early stages. Another unique facet of digital platforms is their use of the data that they collect from consumers and workers, and the algorithms they use to optimize their businesses. Yet, labour platforms claim to be aggregators are not legally regarded as employers, since gig workers are not deemed as employees; both are beyond the purview of labour protections and regulations. For instance, with digital labour platforms, it is difficult to gauge the quantity and time of work made available to platform workers; how remuneration is calculated and what deductions are made; ratings of workers; sanctions applied to workers; as well as downgrading or de-activation of workers by the platform.
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