Microsoft-backed OpenAI to let users customise ChatGPT

OpenAI, the startup behind ChatGPT, on Thursday said it is developing an upgrade to its viral chatbot that users can customise, as it works to address concerns about bias in artificial intelligence. “This will mean allowing system outputs that other people may strongly disagree with,” it said in a blog post, offering customisation as a way forward. Still, there will “always be some bounds on system behavior.” ChatGPT, released in November last year, has sparked frenzied interest in the technology behind it called generative AI, which is used to produce answers mimicking human speech that have dazzled people. For example, in the case that a user requests content that is adult, violent, or contains hate speech, the human reviewer should direct ChatGPT to answer with something like “I can’t answer that.” If asked about a controversial topic, the reviewers should allow ChatGPT to answer the question, but offer to describe viewpoints of people and movements, instead of trying to “take the correct viewpoint on these complex topics,” the company explained in an excerpt of its guidelines for the software.