Punjab State Commission Holds Food Corporation Of India Liable For Delaying The Disbursement Of Medical Scheme Amount To Its Retired Employee
Live LawThe State Consumer Disputes Redressal Commission, Punjab bench comprising Mr H.P.S. Mahal and Mrs Kiran Sibal held the Food Corporation of India’s Jalandhar divisional office and Punjab regional office liable for deficiency in service for delaying the disbursement of the medical health scheme claim. Brief Facts: Mr Kuldip Kumar, a retired government employee of the Food Corporation of India, was entitled to avail medical facilities for himself and his spouse under the Medical Health Scheme of the FCI. The State Commission examined the relevant clauses of the circulars and noted that the Complainant’s claim was for outpatient treatment, not requiring scrutiny by a Medical Officer. The Complainant provided certificates validating the need for OPD treatment for chronic diseases, and the State Commission found no requirement to refer the claim to a Medical Officer.