Consumer panel orders Air India to compensate medicos for flight delay
1 day, 7 hours ago

Consumer panel orders Air India to compensate medicos for flight delay

New Indian Express  

THIRUVANANTHAPURAM: The State Consumer Disputes Redressal Commission has ordered Air India to pay Rs 1.5 lakh each to three MBBS students as compensation for flight delay. The three students - Keerthana Ravi, Gopika and Aparna Babu - had booked tickets for travel on August 24, 2016, from Thiruvananthapuram to Chennai in an Air India flight. The students said they came to know about the flight delay only after reaching the Thiruvananthapuram Airport. The commission found there was gross deficiency in service on the part of the opposite party in not giving prior intimation to the complainants on the delay in the time of journey.

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History of this topic

Rescheduling Flight To Different Route Without Consent, Bangalore District Commission Holds Air India Liable
6 months, 3 weeks ago

Rescheduling Flight To Different Route Without Consent, Bangalore District Commission Holds Air India Liable

Live Law  

The District Consumer Disputes Redressal Commission, Bangalore bench of M Shobha, K Anita Shivakumar and Suma Anil Kumar held Air India liable for deficiency in services for cancelling the Complainant's flight and rebooking her on a different route to the USA, without her consent. Observations by the District Commission: The District Commission noted that despite the Complainant's repeated requests for …

Air India apologises for delay in Delhi-San Francisco flight, offers $350 travel voucher to passengers
7 months, 1 week ago

Air India apologises for delay in Delhi-San Francisco flight, offers $350 travel voucher to passengers

The Hindu  

Air India has apologised and offered a travel voucher of $350 each to the passengers of the San Francisco flight that took off from the national capital after a delay of more than 30 hours. "Please allow me to sincerely apologise, on behalf of Air India, for the extended delay in bringing you to San Francisco, which was caused by …

Mumbai Suburban District Commission Holds Indian Airlines Liable For Failure To Conduct Mandatory Pre-Flight Checks Resulting In Delay Of 24 Hrs
8 months, 3 weeks ago

Mumbai Suburban District Commission Holds Indian Airlines Liable For Failure To Conduct Mandatory Pre-Flight Checks Resulting In Delay Of 24 Hrs

Live Law  

The District Consumer Disputes Redressal Commission, Mumbai Suburban bench comprising Smt. Sameer Kamble held Indian Airlines liable for negligence and deficiency in service for failure to conduct mandatory pre-flight checks which led to a delay of 24 hours. Feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Mumbai Suburban and filed a consumer complaint against the airline. Observations …

Air India ordered to pay ₹2 lakh to passengers. Here's why
1 year, 1 month ago

Air India ordered to pay ₹2 lakh to passengers. Here's why

Hindustan Times  

The National Consumer Disputes Redressal Commission ordered Air India to compensate ₹2 lakh to four passengers for a 2003 flight delay. The consumers commission said the airline neglected its duty during cancellations or prolonged delays, failing to provide required services like hospitality, food, accommodation, and transport as per established protocols. Air India “Airlines is duty bound to take care of …

Will Indian Railways Now Have to Pay Compensation for Delay of Trains? Supreme Court Thinks it Must
3 years, 4 months ago

Will Indian Railways Now Have to Pay Compensation for Delay of Trains? Supreme Court Thinks it Must

News 18  

For the first time in the history of India’s mass commuter, Railways has been ordered by the Supreme Court to pay a compensation of Rs 30,000 to a man who missed a flight from Jammu to Srinagar as the Ajmer-Jammu Express reached its destination four hours late. Justices Shah and Bose upheld the orders of the district, state and national …

NCDRC Directs Jet Airways To Pay Rs 1 Lakh To Traveler For Failing To Inform Rescheduling Of Flight [Read Order]
5 years, 4 months ago

NCDRC Directs Jet Airways To Pay Rs 1 Lakh To Traveler For Failing To Inform Rescheduling Of Flight [Read Order]

Live Law  

The National Consumer Disputes Redressal Commission has directed Jet Airways to compensate one of its travelers to the tune of Rs. The Complainant, Dr. Akash Lalwani, had booked an air ticket through M/s Yahoo Tour and Travels, on a Jet Airways Flight from Raipur to Kolkata. Having not received any information from Jet Airways India Ltd. with respect to the …

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