Volunteer 'Pals' bridge cultures and share Hong Kong's hidden stories
China DailyA view of the Victoria Harbor in Hong Kong. A volunteer in the Hong Kong Pals, a program organized by the Hong Kong Tourism Board, Kwok takes joy in sharing his city's hidden gems with visitors. "Over the past 14 years, our volunteers have contributed nearly 70,000 hours of service," says Bakky Cheng, director of visitor services at the Hong Kong Tourism Board, who has seen firsthand the growth of the volunteer team, and the transformation of Hong Kong's tourism sector. "Hong Kong's tourism sector is becoming increasingly diversified," Kwok says. "Through comprehensive training, we ensure every volunteer is kept abreast of the latest tourism trends and masters the art of hospitality, so they can tell a better Hong Kong story to the world," Cheng says.