Shopping centres forced to adapt as coronavirus leaves Australian retailers facing worst year
4 years, 5 months ago

Shopping centres forced to adapt as coronavirus leaves Australian retailers facing worst year

ABC  

Shopping centres have long been a part of Australia's urban culture but the threat of online sales, plus a pandemic-driven dent in consumer sentiment, means many are now in a fight for their lives. Key points: Economists say Australian retailers face their worst year on record Economists say Australian retailers face their worst year on record The coronavirus pandemic prompted a sharp spike in online sales The coronavirus pandemic prompted a sharp spike in online sales Retailers need to adapt to changed expectations, according to analysts The decline of bricks and mortar retail has been accelerated by coronavirus which, for a period, saw buzzing hives of activity become eerily empty. "Customers are tending to shop local and visit convenient, neighbourhood-type shopping centres, and they're looking more and more to support local small businesses." Ms Bhim said she expected the pandemic would change the way future shopping centres were designed and built. "I think shopping centres are really going to have to think about flexibility, particularly spaces built from scratch," she said.

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