
Setting the rules in disputes over apps
Hindustan TimesLast week, Google delisted the apps of 10 Indian businesses from its proprietary app store. This incident, which saw some apps relisted after mediated discussions, highlights the need for a thoughtful resolution of business disputes in the digital economy, increasingly contested on the notion of “fairness”. The margins-led fight between apps and their distributors has many analogues, such as telecom companies demanding a “fair share” of app market revenues. Indian telcos operate internet networks and are demanding that large digital businesses that attract more traffic, such as video-on-demand apps, compensate them for their role in last-mile distribution. Policies linked to “trusted supply chains” assume salience here — via which partner jurisdictions protect and promote trade and commerce across their borders.
History of this topic

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