Air India New York-Delhi flight 'urination' incident: DGCA issues show cause notices to airline officials, crew
1 year, 11 months ago

Air India New York-Delhi flight 'urination' incident: DGCA issues show cause notices to airline officials, crew

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Mumbai: Holding that Air India’s conduct appeared to be “unprofessional”, aviation regulator DGCA on Thursday issued notices to the officials and crew of the New York-Delhi flight, asking why action should not be taken against them for “dereliction” of duty while handling the November 26 ‘urination’ incident. “DGCA has issued Show Cause notices to Accountable Manager of M/s Air India, Director in-flight Services, all the pilots and cabin crew members of that flight as to why enforcement action should not be taken against them for dereliction of their regulatory obligations,” the aviation safety regulator said in a statement. Prima facie, according to the DGCA, “it lacks appreciation of regulatory obligations as described in applicable Aircraft Rules 1937, CAR on handling of unruly passengers’, cabin safety circular, Air India operations manual, Air India safety and emergency procedure manual and Air India quick reference handbook and is devoid of empathy.” According to reports, the complainant had also written to Air India chairman N Chandrasekaran stating that the drunk co-passenger had urinated on her and exposed himself. Sources with direct knowledge of the matter said Air India on Thursday sent a reply to DGCA’s January 4 notice, detailing the incident that happened on board AI 102 flight of November 26, 2022.

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