Sydney hotel’s late-night drink price hike criticised, but surcharges common
ABCA Sydney hotel charging an extra 30 per cent for drinks after 10pm has been criticised for the "excessive" price hike, but increasing the cost later at night has become common practice in the industry. Key points: A finance writer says consumers have become "accustomed" to paying surcharges Businesses often apply extra fees during peak demand periods and holidays The ACCC advises consumers to complain to the business or a consumer affairs agency The Oxford Hotel in Darlinghurst has been targeted by people leaving one-star online reviews after a patron complained about the surcharge. After initially declining to comment, The Oxford Hotel responded to criticism on Wednesday saying pricing had gone up due to "increased operating expenses", including DJs, drag performers, security and penalty rates. "Under the Australian Consumer Law, businesses should not mislead consumers on the price of goods or services, including any unavoidable or preselected additional charges that might apply to the transaction," an ACCC spokesperson said.
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Victorian restaurant adds 10 per cent 'peak season' dining surcharge to cover staff costs
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