Plea in HC Seeks Directions to Twitter to Comply with IT Rules, Appoint Grievance Officer
3 years, 6 months ago

Plea in HC Seeks Directions to Twitter to Comply with IT Rules, Appoint Grievance Officer

News 18  

Twitter has not complied with the Centre’s IT Rules to appoint a resident grievance officer, a PIL alleged in the Delhi High Court on Friday and sought directions to the social media platform to comply without any delay. Amit Acharya, the petitioner, contended that the three-month period got over on May 25, but till date no resident grievance officer has been appointed by Twitter to deal with complaints regarding tweets on its platform. The Centre said that Twitter has refused to comply with new digital rules requiring identification of the originator of a flagged message and appointing grievance redressal officers and the purported commitment of the US-based firm to India not only sounds hollow but completely self-serving. Under the new digital rules, social media companies like Facebook, WhatsApp and Twitter have been asked to identify within 36 hours the originator of a flagged message as well as conduct additional due diligence, including the appointment of a chief compliance officer, nodal contact person and resident grievance officer.

History of this topic

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