The case for a shorter workweek
BBCThe case for a shorter workweek Getty Images More than ever, workers want to work fewer hours, saying they can be just as effective in less time – and happier, too. “It changes the focus from hours worked to productivity – that is, from ‘busy work’ to the right work,” says Rachel Service, CEO of Melbourne-based workplace culture consulting and training firm Happiness Concierge. For example, in the Reykjavík accountancy department, workers processed 6.5% more invoices once they started working fewer hours; at a police station, meanwhile, the shorter workweek didn’t negatively affect the number of investigative cases closed. It changes the focus from hours worked to productivity – that is, from ‘busy work’ to the right work – Rachel Service “The key to achieving shorter hours was often flexibility in how tasks were completed, how hours of work and shifts were constructed, combined with interest and engagement in the process of shortening hours from the workplace,” the report says.