Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court
1 year, 1 month ago

Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal, Ms Pinki and Mr J.P. Agrawal dismissed a complaint against M/s Angel Broking Limited and gave the option to the Complainant to approach the appreciate civil court. The State Commission observed that the complaint involved complex questions of law and fact, which are better suited for resolution in regular courts rather than consumer forums. Feeling aggrieved, the Complainant filed a consumer complaint in the State Consumer Disputes Redressal Commission, Delhi. Consequently, the State Commission determined that the complaint involved complicated questions requiring extensive evidence and witness examination, making it beyond the scope and jurisdiction of the Consumer Protection Act and suitable for adjudication in a civil court.

Delhi Court State Commission State Commission Complainant Broker Civil Court Complex Questions Consumer Complaint  delhi  liberty  fact  civil  rs  law  court  commission  questions  sets  involvement  dismisses  complainant  consumer  complaint  trading  state  broker

History of this topic

Delhi High Court Dismisses Challenge Against Arbitral Award Rejecting Counterclaim For Failure To Raise Timely Objections On Quality Of Goods
3 weeks, 5 days ago

Delhi High Court Dismisses Challenge Against Arbitral Award Rejecting Counterclaim For Failure To Raise Timely Objections On Quality Of Goods

Live Law  

The Delhi High Court bench of Justice Manoj Kumar Ohri has upheld an Arbitral award stating that objections regarding the quality of goods must be raised within a reasonable time as per section 42 of the Sale of Goods Act, 1930. The Arbitral Tribunal had noted that the goods were supplied on 12.06.2019; however the petitioner raised objections for the …

Consumer Protection Act 2019 | State Commission Can't Dismiss Compliant For Non-Prosecution, Obliged To Give Decision On Merits: Kerala HC
1 month ago

Consumer Protection Act 2019 | State Commission Can't Dismiss Compliant For Non-Prosecution, Obliged To Give Decision On Merits: Kerala HC

Live Law  

The Kerala High Court has ruled that the State Consumer Disputes Redressal Commission cannot dismiss a complaint for default or non-prosecution. The Court thus held that the State Consumer Disputes Redressal Commission is obliged to decide the complaint on merits, and cannot dismiss it on default or for non-prosecution. In the facts of the case, the petitioner filed a complaint …

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]
2 months, 2 weeks ago

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]

Live Law  

National Consumer Disputes Redressal Commission NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd Case Number: R.P. Delhi State Commission Holds National Insurance Company Liable For Rejecting Claim Due To Bariatric Surgery Case Title: National Insurance Co. Ltd. Shanta Devi & Ors Case No: …

Complainant Not Bound To Accept Possession After Unreasonable Delay: Delhi State Commission Holds Raheja Developers Liable
2 months, 2 weeks ago

Complainant Not Bound To Accept Possession After Unreasonable Delay: Delhi State Commission Holds Raheja Developers Liable

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held Raheja Developers liable for deficiency in service and ruled that buyers are not bound to accept the possession after unreasonable delay by the builder. Not getting an appropriate response, the complainant also filed a case before the State Commission of Delhi. Observations by the State Commission …

Consumer Cases Annual Digest 2024 [Part -I]
2 months, 2 weeks ago

Consumer Cases Annual Digest 2024 [Part -I]

Live Law  

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report …

Delhi State Commission Holds National Insurance Company Liable For Rejecting Claim Due To Bariatric Surgery
2 months, 3 weeks ago

Delhi State Commission Holds National Insurance Company Liable For Rejecting Claim Due To Bariatric Surgery

Live Law  

The State Consumer Disputes Redressal Commission, Delhi presided by Ms. Bimla Kumari held National Insurance Co. Ltd liable for rejecting the insurance claim of complainant as she underwent Bariatric Surgery due to morbid obesity. Through an order dated 17.03.2020, the District Commission held that the insurance company was liable as the complainant underwent treatment due to serious health issues and …

Complaints Of Banking Frauds Not Maintainable Before Consumer Forum: Delhi District Commission
2 months, 3 weeks ago

Complaints Of Banking Frauds Not Maintainable Before Consumer Forum: Delhi District Commission

Live Law  

The Delhi district commission has held that cyber frauds such as unlawful bank debit transactions are not within the purview of consumer forums. It was argued that such an act of unlawful debit from the bank account required detailed investigation by the police and thus consumer forums cannot decide complaints of such nature. Observations: The bench relied upon the judgment …

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22
2 months, 3 weeks ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22

Live Law  

National Consumer Disputes Redressal Commission Insured Cannot Assume Obligation On Part Of Bank To Renew Policy: NCDRC Case Title: State Bank of India Vs. R. Vishwanatha Pai Case Number: R.P. Haryana Consumer Disputes Redressal Commission Haryana State Commission Holds Ansal Properties Liable For Delay In Possession, Orders Refund And Compensation Case title: Mrs. Neeru Bala Mahendru vs Ansal Properties & …

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement
3 months ago

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement

Live Law  

The State Consumer Disputes Redressal Commission, Delhi presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held LG Electronics Pvt Ltd. and Croma liable for deficiency in service as they replaced the TV display Panel without the consent of the complainant. Through an order dated 08.04.2021, the District Commission held the appellants liable for deficiency in service as the panel …

Chandigarh State Commission Holds New India Assurance Company Liable For Rejecting Insurance Policy Due To Unreliable Evidence
3 months, 1 week ago

Chandigarh State Commission Holds New India Assurance Company Liable For Rejecting Insurance Policy Due To Unreliable Evidence

Live Law  

The State Consumer Disputes Redressal Commission, Chandigarh presided by Justice Raj Shekhar Attri and Mr. Rajesh K. Arya held 'New India Assurance Company Limited' liable for rejecting the insurance policy of the complainant on the basis of unreliable evidence about alcohol consumption by the complainant. Brief facts: The complainant insured his Honda Jazz car for ₹4,80,000/- with New India Assurance …

Failure To Meet Contractual Obligations: Delhi State Commission Holds TDI Infrastructure Liable For Deficiency In Service
3 months, 2 weeks ago

Failure To Meet Contractual Obligations: Delhi State Commission Holds TDI Infrastructure Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held TDI Infrastructure liable for deficiency in service due to non fulfillment of contractual obligations and delay in handing over the possession. Frustrated by the builder's failure to deliver possession within the promised timeframe, the complainant filed a complaint before the State Commission, alleging deficiency. According to …

Delhi State Commission Holds IFFCO-Tokio Liable For Deficiency In Service Over Wrongful Repudiation Of Claim
3 months, 2 weeks ago

Delhi State Commission Holds IFFCO-Tokio Liable For Deficiency In Service Over Wrongful Repudiation Of Claim

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held IFFCO-Tokio General Insurance liable for deficiency in service over wrongful repudiation of a legitimate insurance claim. Contentions of the Insurer The insurer argued that the complainant is not a “consumer” under the Consumer Protection Act, 1986, as the insurance was bought for commercial purposes. Observations by …

Billing Assessments Pertaining Electricity Not In Jurisdiction Of Consumer Courts : Delhi State Commission
3 months, 2 weeks ago

Billing Assessments Pertaining Electricity Not In Jurisdiction Of Consumer Courts : Delhi State Commission

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that the Consumer Protection Act prevails over the Electricity Act only in cases of inconsistency; complaints are limited to issues such as unfair trade practices, restrictive trade practices, deficiencies in service, or overcharging, which does not contain 'billing assessments'. Brief Facts of the Case The complainant had …

Delayed Intimation To Insurer Does Not Warrant Total Rejection Of Claims: Delhi State Commission Holds New India Assurance Liable For Deficiency In Service
3 months, 2 weeks ago

Delayed Intimation To Insurer Does Not Warrant Total Rejection Of Claims: Delhi State Commission Holds New India Assurance Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that an insurer cannot reject a claim solely on the basis of late intimation by the insured as such an act amounts to deficiency in service. Brief Facts of the Case The complainant, a poor villager, purchased a tractor for agricultural work, financed by the State Bank …

Delay In Handing Possession And Failure To Refund : Delhi State Commission Holds J.M. Housing Ltd Liable For Deficiency In Service
3 months, 2 weeks ago

Delay In Handing Possession And Failure To Refund : Delhi State Commission Holds J.M. Housing Ltd Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that a delay in handing possession to the buyer is a continuous wrong and failure to refund for the same, amounts to deficiency in service. Observations by the State Commission The State Commission observed that the complainant qualifies as a consumer under the Consumer Protection Act, as …

Multiple Complaints With Same Grievance Cannot Be Maintained: Delhi State Commission Dismisses Complaint Against Parsvnath Developers
3 months, 2 weeks ago

Multiple Complaints With Same Grievance Cannot Be Maintained: Delhi State Commission Dismisses Complaint Against Parsvnath Developers

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki dismissed a complaint against Parsvnath Developers and directed the complainant to instead join the ongoing class suit before the National Commission. Observations by the State Commission The State Commission observed that the developer raised an objection, stating that some allottees of the project filed a complaint with …

Agent Does Not Come Under The Ambit Of 'Consumer' : Delhi State Commission
3 months, 2 weeks ago

Agent Does Not Come Under The Ambit Of 'Consumer' : Delhi State Commission

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that an agent shares a relationship with the principal and this role is excluded from the definition of 'Consumer'. The complainant alleged deficiency in service and unfair trade practices by the OP, prompting him to file a complaint before the District Commission. Observations by the State Commission …

Delhi State Commission Rules That Non-Arrival Of Uber Taxi On Time And Subsequently Not Redressing Issue Amounts To Deficiency In Srvice
3 months, 2 weeks ago

Delhi State Commission Rules That Non-Arrival Of Uber Taxi On Time And Subsequently Not Redressing Issue Amounts To Deficiency In Srvice

Live Law  

The Delhi State Consumer Disputes Redressal Commission bench presided by Justice Pinki and Sangeeta Dhingra Sehgal has upheld the order passed by the District Commission which held that non-arrival of Uber taxi on time and subsequent failure to resolve the issue is a 'deficiency in service' on the part of Uber India Systems Pvt. The Commission observed that there was …

Banks Ought To Give Notice, Opportunity To Pay Dues Before Recovering Customer's Vehicle: NCDRC Holds Kotak Mahindra Bank Liable
4 months, 1 week ago

Banks Ought To Give Notice, Opportunity To Pay Dues Before Recovering Customer's Vehicle: NCDRC Holds Kotak Mahindra Bank Liable

Live Law  

The National Consumer Disputes Redressal Commission, New Delhi bench of Dr Inder Jit Singh held Kotak Mahindra Bank Ltd. liable for deficiency in services for its failure to issue a notice before recovering the vehicle secured under a loan agreement. Subsequently, the Complainant filed a revision petition before the National Consumer Disputes Redressal Commission, New Delhi for enhancement of compensation. …

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC
8 months ago

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission bench of J. Rajendra dismissed a revision petition filed against the postal department pertaining to the confiscation of the Complainant's recurring deposit account due to allegations of embezzlement. Feeling aggrieved, he filed a consumer complaint before the District Consumer Disputes Redressal Commission, Aligarh. Aggrieved by the District Commission's order, the Officials filed an appeal …

Delhi State Commission Holds Ansal Housing Liable For Failure To Deliver Flat Possession Within Stipulated Time
8 months ago

Delhi State Commission Holds Ansal Housing Liable For Failure To Deliver Flat Possession Within Stipulated Time

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal and Mr J.P. Agrawal held 'Ansal Housing Ltd.' liable for deficiency in service for failure to deliver a flat within the stipulated contractual period. Since the possession of the unit with the agreed facilities was not delivered, nor was the amount refunded, the State Commission observed that …

Consumer Cases Half-Yearly Digest: January To June 2024
8 months ago

Consumer Cases Half-Yearly Digest: January To June 2024

Live Law  

Supreme Court Medical Negligence | Supreme Court Awards Rs 10 Lakh Compensation To Patient Who Developed Hoarseness In Voice After Trainee Gave Anaesthesia Case Title: J. DOUGLAS LUIZ THROUGH LEGAL REPRESENTATIVES VERSUS MANIPAL HOSPITAL | CIVIL APPEAL NO.1700 OF 2024 Citation: 2024 LiveLaw 134 The Supreme Court recently awarded Rs. National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report …

Consumer Cases Monthly Digest: June 2024
8 months ago

Consumer Cases Monthly Digest: June 2024

Live Law  

National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Consumer Complaints Must Be Lodged Within Two Years From Date Of Cause Of Action: Delhi State Commission
8 months, 1 week ago

Consumer Complaints Must Be Lodged Within Two Years From Date Of Cause Of Action: Delhi State Commission

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki, dismissed a complaint against Oriental Insurance Ltd., citing the presence of a limitation clause. It was further held that consumer complaints are time-barred and need to be filed within two years from the date of the action unless sufficient reasons are present. Observations by the State Commission …

Purchasing Multiple Houses Does Not Automatically Imply Commercial Purpose: Delhi State Commission Holds TDI Infrastructure Liable For Deficiency In Service
8 months, 2 weeks ago

Purchasing Multiple Houses Does Not Automatically Imply Commercial Purpose: Delhi State Commission Holds TDI Infrastructure Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki, held that the ownership of multiple houses does not inherently demonstrate commercial intent. Contentions of the Builder The builder contended in the appeal that the District Commission had failed to consider that the respondents were not consumers under the Consumer Protection Act 2019, as the apartment was …

Buyer Cannot Be Forced To Accept Possession After Unreasonable Delays: Delhi State Commission Holds M2K Infrastructure Liable For Deficiency In Service
8 months, 2 weeks ago

Buyer Cannot Be Forced To Accept Possession After Unreasonable Delays: Delhi State Commission Holds M2K Infrastructure Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Ms. Pinki and Ms. Bimla Kumari, held M2K Infrastructure liable for deficiency in service due to delay in handing over the possession of the flat to the buyer. Alleging poor construction quality and misrepresentation by the builder, the complainants filed a complaint before the State Commission. The builder denied any service deficiencies or unfair …

Consumer courts pick up the pace after having their holidays cancelled
8 months, 3 weeks ago

Consumer courts pick up the pace after having their holidays cancelled

Live Mint  

New Delhi: National and state consumer forums have resolved more cases than have been filed since the Central Consumer Protection Authority was set up almost four years ago, making inroads into the huge backlog of pending disputes. According to the Press Information Bureau, the number of cases pending in consumer commissions fell from 5.55 lakh in December 2022 to 5.45 …

Medical Beneficiaries Of Railway Hospital Fall Within Definition of 'Consumer': Delhi State Commission Remands Matter Back To District Commission
9 months ago

Medical Beneficiaries Of Railway Hospital Fall Within Definition of 'Consumer': Delhi State Commission Remands Matter Back To District Commission

Live Law  

The Delhi State Consumer Disputes Redressal Commission bench of Justice Sangita Dhingra Sehgal and Pinki held that the medical beneficiaries of the Railway Hospital fall within the definition of the consumer under the Consumer Protection Act, 2019. In response to the District Commission's decision, the Complainant filed an appeal in the Delhi State Consumer Disputes Redressal Commission and argued that …

Consumer Cases Weekly Round-Up: 27th May To 2 June 2024
9 months, 2 weeks ago

Consumer Cases Weekly Round-Up: 27th May To 2 June 2024

Live Law  

National Consumer Disputes Redressal Commission Rejection Of A Surveyor's Report Must Be Due To Arbitrariness: NCDRC Case Title: United India Insurance Co. Ltd Vs. M/S. National Consumer Disputes Redressal Commission Delay In Delivery Of Possession: NCDRC Holds Emaar MGF Land Liable For Deficiency In Service Case Title: Mohan Shyam Dubey Vs. M/S Emaar MGF Land Ltd. National Consumer Disputes Redressal …

Consumer Cases Weekly Round-Up: 20th To 26th May 2024
9 months, 3 weeks ago

Consumer Cases Weekly Round-Up: 20th To 26th May 2024

Live Law  

National Consumer Disputes Redressal Commission Alerting Insurer About Renewal Of Insurance Is Bank's Responsibility: NCDRC Holds Syndicate Bank Liable For Deficiency In Service Case Title: Bank Manager, Syndicate Bank Vs. Ishwar Dayal The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held Syndicate Bank liable for deficiency in service and held that it is the responsibility of …

Consumer And Criminal Proceedings Are Distinct From Each Other with Respective Jurisdictions: NCDRC
9 months, 3 weeks ago

Consumer And Criminal Proceedings Are Distinct From Each Other with Respective Jurisdictions: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held that the compensation granted by the consumer commission is not akin to a criminal sentence or punishment. Unlike criminal courts, which demand proof beyond a reasonable doubt for culpable offenses, consumer complaints about service deficiencies or unfair trade practices operate under different legal standards. Criminal courts operate …

Consumer Cases Weekly Round-Up: 6th to 12th May 2024
10 months ago

Consumer Cases Weekly Round-Up: 6th to 12th May 2024

Live Law  

Supreme Court Consumer Protection Act 1986 | Onus Of Proving That Service Was Availed For 'Commercial Purpose' Is On Service Provider : Supreme Court Case Title: SHRIRAM CHITS PRIVATE LIMITED EARLIER KNOWN AS SHRIRAM CHITS PVT. National Consumer Disputes Redressal Commission Suppression Of Material Facts Makes Policy Voidable At Option Of Insurance Company, NCDRC Dismisses Revision Petition Against Bajaj Allianze …

Consumer Cases Weekly Round Up: 30th December 2024 – 5th January 2025
10 months, 2 weeks ago

Consumer Cases Weekly Round Up: 30th December 2024 – 5th January 2025

Live Law  

National Consumer Disputes Redressal Commission NCDRC Holds Experion Developers Liable For Deficiency In Service Case Title: Mitesh Bhalla & Anr. 1196/2018 The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker held Oriental Insurance liable for deficiency in service over wrongful repudiation and delay in settling the insurance claim amount. Delhi Consumer Disputes Redressal Commission …

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement
11 months, 3 weeks ago

Kerala State Commission Holds Kerala Chamber Of Commerce and Industry Liable For Unilateral Cancellation Of Home Buyer Agreement

Live Law  

The State Consumer Disputes Redressal Commission, Thiruvananthapuram, Kerala bench comprising Mr Ajith Kumar and Sri Radhakrishnan K.R. held the Kerala Chamber of Commerce and Industry liable for deficiency in service for unilaterally cancelling the buyer agreement of the Complainant and for ignoring his legitimate requests. Feeling aggrieved, the Complainant filed a consumer complaint in the State Consumer Disputes Redressal Commission, …

Surveyor's Report Can't Be Disregarded Without Valid Reasons, Delhi State Commission Dismisses Appeal Against National Insurance Co. Ltd.
1 year ago

Surveyor's Report Can't Be Disregarded Without Valid Reasons, Delhi State Commission Dismisses Appeal Against National Insurance Co. Ltd.

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal and Pinki dismissed an appeal against the National Insurance Company Ltd. The State Commission concluded that the Insurance Company rightly repudiated the insurance claim covering burglary risk by acting upon the surveyor's report as it is. After examining these documents, the District Commission agreed with the Insurance …

Once Insolvency Proceedings Are Initiated, NCLT Would Adjudicate On Consumer Claims; Punjab State Commission Dismisses Appeal Against Jet Airways
1 year ago

Once Insolvency Proceedings Are Initiated, NCLT Would Adjudicate On Consumer Claims; Punjab State Commission Dismisses Appeal Against Jet Airways

Live Law  

The Punjab State Consumer Disputes Redressal Commission adjudicated a dispute concerning the cancellation of the flight run by Jet Airways and booked through Make My Trip after insolvency proceedings had been initiated against Jet Airways under the Insolvency and Bankruptcy Code. The State Commission set aside the order of the District Commission and held that the District Commission failed to …

Consumer Cases Weekly Round Up: 8th To 14th January 2024
1 year, 2 months ago

Consumer Cases Weekly Round Up: 8th To 14th January 2024

Live Law  

National Consumer Disputes Redressal Commission Supertech Realtor Held Liable For Delayed Possession: NCDRC Orders Complete Refund Along With 50,000/- As Costs The National Consumer Disputes Redressal Commission presided by Mr. Subhash Chandra as presiding member has allowed a consumer complaint against Supertech Realtor Pvt Ltd. for failing to deliver possession of a booked unit at 'Super Nova' project in Noida …

Annual Digest of Consumer Cases 2023: Part-IV
1 year, 2 months ago

Annual Digest of Consumer Cases 2023: Part-IV

Live Law  

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONS Manufacturers Intentionally Withholding Necessary Spare Parts Of Products Unfair Trade Practice: Kerala Consumer Forum Case Title: Cdr. Defective Hearing Aid Device, Lack Of Cooperation, Ernakulam District Commission Orders Dwani Hearing Air Centre To Refund Amount, Pay Compensation And Legal Costs Case: Krishnaraj S Vs Dwani Hearing Aid Centre The Ernakulam District Consumer Disputes Redressal Commission …

Consumer Cases Weekly Round-up: 27th November to 3rd December 2023
1 year, 3 months ago

Consumer Cases Weekly Round-up: 27th November to 3rd December 2023

Live Law  

Bombay High Court Electricity Connection On Particular Address Not Proof Of Ownership, Legality Of Construction: Bombay High Court Case Title: High Court On Its Own Motion v. State of Maharashtra through Principal Secretary & Ors., Suo Motu Writ Petition No.2/2023 A division bench of Justices Gautam S Patel and Kamal Khata of the Bombay High Court has held that an …

Punjab State Commission Holds Food Corporation Of India Liable For Delaying The Disbursement Of Medical Scheme Amount To Its Retired Employee
1 year, 3 months ago

Punjab State Commission Holds Food Corporation Of India Liable For Delaying The Disbursement Of Medical Scheme Amount To Its Retired Employee

Live Law  

The State Consumer Disputes Redressal Commission, Punjab bench comprising Mr H.P.S. Mahal and Mrs Kiran Sibal held the Food Corporation of India’s Jalandhar divisional office and Punjab regional office liable for deficiency in service for delaying the disbursement of the medical health scheme claim. Brief Facts: Mr Kuldip Kumar, a retired government employee of the Food Corporation of India, was …

Consumer Cases Monthly Round-Up: October 2023
1 year, 4 months ago

Consumer Cases Monthly Round-Up: October 2023

Live Law  

Supreme Court Consumer Disputes Are Non-Arbitrable, Consumers Can't Be Compelled Into Arbitration: Supreme Court Case Title: M. Hemalatha Devi & Ors V. B. Udayasri, Civil Appeal Nos.6500-6501 of 2023, Citation: 2023 LiveLaw 902 The Supreme Court recently held that consumer disputes are non-arbitrable disputes and that a party cannot be compelled into arbitration just because they are a signatory to …

Central Delhi District Commission Holds Regalo Kitchens Pvt. Ltd. Liable For Failure To Install Modular Kitchen Timely
1 year, 5 months ago

Central Delhi District Commission Holds Regalo Kitchens Pvt. Ltd. Liable For Failure To Install Modular Kitchen Timely

Live Law  

The Central Delhi District Consumer Dispute Redressal Commission bench comprising of Inder Jeet Singh, Shahina and Vyas Muni Rai held Regalo Kitchens Pvt. Ltd. liable of unfair trade practices for not installing the Modular Kitchen at the complainant’s property as promised and the delay in providing electrical and plumbing drawings and repeatedly changing the delivery date without consultation with the …

NCLAT New Delhi: Disputes Surrounding Claims And Counter-Claims Cannot Be Adjudicated Or Determined By The Adjudicating Authority Given Their Summary Jurisdiction
1 year, 5 months ago

NCLAT New Delhi: Disputes Surrounding Claims And Counter-Claims Cannot Be Adjudicated Or Determined By The Adjudicating Authority Given Their Summary Jurisdiction

Live Law  

The National Company Law Appellate Tribunal, Jaipur Bench comprising of Justice Ashok Bhushan and Barun Mitra, dismissed the appeal filed in Rakesh Kumar vs. The appeal has been preferred by Rakesh Kumar of Suchi Paper Mills Ltd. against the National Company Law Tribunal New Delhi’s order admitting the Corporate Debtor into Corporate Insolvency Resolution Process under Section 9 of the …

Students Not To Be Considered As Consumers: Delhi District Commission Dismisses Consumer Complaint
1 year, 5 months ago

Students Not To Be Considered As Consumers: Delhi District Commission Dismisses Consumer Complaint

Live Law  

The District Consumer Disputes Redressal Commission bench in Delhi, presided over by President Surinder Kumar Sharma and member Anil Kumar Bamba dismissed a consumer complaint filed against the Delhi Paramedical & Management Institute alleging deficiency on their part. While relying on a past decision of the NCDRC, the District Commission re-emphasized that educational institutions, particularly vocational institutes, were not service …

Consumer Case Weekly Round-Up: 18th September 2023 – 23rd September 2023
1 year, 5 months ago

Consumer Case Weekly Round-Up: 18th September 2023 – 23rd September 2023

Live Law  

Ministry of Consumer Affairs, Food and Public Distribution In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission. Chandigarh District Consumer Disputes Redressal Commission-I Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds …

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs
1 year, 6 months ago

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs

Live Law  

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma and Anil Kumar Bamba noted that intermediaries like Flipkart and Amazon held a certain responsibility in ensuring product quality within their platform. Vs. Gopal Krishan, First Appeal No.27 of 2017 where the National Consumer Dispute Redressal Commission held that online platforms like Amazon, even if serving …

NCDRC Dismisses Revision Petition By IndusInd Bank, Citing Violation Of RBI’s Code Of Bank’s Commitment To Customers
1 year, 6 months ago

NCDRC Dismisses Revision Petition By IndusInd Bank, Citing Violation Of RBI’s Code Of Bank’s Commitment To Customers

Live Law  

The NCDRC presided by President Dr. Inder Jit Singh dismissed the Revision Petition filed by IndusInd Bank Ltd. against Sanjay Ghosh and upheld the State Commission order holding that the Bank had acted in total violation of the instructions contained in the Code of Bank’s Commitment to Customers formulated by Reserve Bank of India. The Revision Petition was filed by …

Consumer Dispute Should Not Be Considered Trivial Solely Because The Amount Involved Is Small: Gujarat State Commission
1 year, 7 months ago

Consumer Dispute Should Not Be Considered Trivial Solely Because The Amount Involved Is Small: Gujarat State Commission

Live Law  

The bench of the Gujarat State Consumer Dispute Redressal Commission, consisting of M.J. Mehta and P. R. Shah, ruled that a consumer dispute should not be considered trivial solely because of the small amount involved. With the support of a consumer rights organization, Mr. Panchal initiated legal proceedings by filing a complaint with the District Consumer Dispute Redressal Commission, Ahmedabad …

Govt to mediate between realtors, buyers to settle real estate disputes
1 year, 11 months ago

Govt to mediate between realtors, buyers to settle real estate disputes

Hindustan Times  

Booked an apartment but have yet to move in because of a long delay in completion of the project? India passed an updated law, the Consumer Protection Act, 2019, which provides for a three-tier quasi-judicial mechanism to redress consumer disputes -- district, state commissions and national commissions. The ministry will hold a stakeholder conference in Mumbai on Tuesday comprising buyers, …

Discover Related