Zomato under controversy for being a 'hypocrite', users give one star rating to app
5 years, 5 months ago

Zomato under controversy for being a 'hypocrite', users give one star rating to app

Firstpost  

People are now even boycotting Uber Eats for backing up Zomato in this case. Zomato got a lot of appreciation initially for standing up against religious discrimination when a user asked for a refund because he did not want his food to be delivered by a Muslim rider. To clear the air, Zomato shared an open letter saying that it is the restaurants that seek distinction and “not us as aggregator”. The letter also mentioned that “Restaurants serving meat specifically obtain halal certification by an all-India body.” Pic 1: Zomato's reply when a customer wants to cancel food because it's non-Halal. pic.twitter.com/4OQg9Ynyqi — Ankur Singh July 31, 2019 Since UberEats backed up Zomato on this and tweeted it, people have now gone onto boycotting UberEats for this.

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History of this topic

Zomato responds to backlash over suspicious one-dish restaurants. Read statement
1 month, 2 weeks ago

Zomato responds to backlash over suspicious one-dish restaurants. Read statement

India Today  

Food delivery giant Zomato has addressed growing criticism regarding the presence of suspicious “one-dish” restaurants on its platform. In a statement posted on X, Zomato announced: "We have noticed social media conversations around single-dish restaurants listed on Zomato. To solve this more comprehensively, we have also investigated all other restaurants which have a very limited menu on Zomato and might …

Zomato delists ’fraud’ single-dish restaurant after social media users suspect shady business practices
1 month, 2 weeks ago

Zomato delists ’fraud’ single-dish restaurant after social media users suspect shady business practices

Live Mint  

Zomato Limited, in a social media post on platform X on Wednesday, November 20, announced that the food-delivery giant has identified and delisted potentially fraudulent restaurants from its platform after noticing conversations about these entities amongst social media users. “We have noticed social media conversations around single-dish restaurants listed on Zomato,” said the food delivery platform. To solve this more …

Zomato to sell food at unbeaten price to cut cancelled-orders wastage
Trending News
1 month, 4 weeks ago

Zomato to sell food at unbeaten price to cut cancelled-orders wastage

India Today  

A cancelled order could be your next meal and that, too, at a discount. The food delivery app Zomato has launched 'Food Rescue', an initiative which helps in turning food that will be wasted due to its cancellation into a pocket-friendly meal. This initiative has been launched by Zomato to tackle the problem of food wastage, wherein around 4 lakh …

Zomato's new 'Food Rescue' feature saves meals, cuts waste – how does it work?
1 month, 4 weeks ago

Zomato's new 'Food Rescue' feature saves meals, cuts waste – how does it work?

India Today  

Zomato has introduced a new feature, 'Food Rescue,' allowing nearby users to purchase recently cancelled orders at a reduced rate. Zomato’s new ‘Food Rescue’ feature saves meals, cuts waste – how does it work? Cancelled orders will now pop up for nearby customers, who can grab them at an unbeatable price, in their original untampered packaging, and receive them in …

Zomato to resell cancelled orders at 'unbeatable prices', here is what CEO Deepinder Goyal said
Trending News
1 month, 4 weeks ago

Zomato to resell cancelled orders at 'unbeatable prices', here is what CEO Deepinder Goyal said

India TV News  

The famous food delivery app Zomato has come up with a new feature to resell the orders cancelled by customers. Complany CEO Deepinder Goyal made the announcement calling the feature a 'food rescue.' Inspite of stringent policies, and a no-refund policy for cancellations, more than 4 lakh perfectly good orders get cancelled on Zomato, for various reasons by customers. " …

Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’
Top News
1 month, 4 weeks ago

Zomato introduces new ‘food rescue’ feature to avoid wastage, Deepinder Goyal says ‘cancelled orders will now…’

Live Mint  

Zomato introduced a new feature on Sunday to cut down on food wastage — with customers offered ‘unbeatable’ prices to snag the discarded items. CEO Deepinder Goyal said the company saw around 4 lakh orders being cancelled every month — with such orders now popping up for customers within a 3 km radius of the delivery partner. In spite of …

Zomato launches new feature to tackle food waste due to cancelled orders
Trending News
1 month, 4 weeks ago

Zomato launches new feature to tackle food waste due to cancelled orders

Hindustan Times  

Food delivery firm Zomato on Sunday launched a new “food rescue” feature to tackle with food waste arising out of cancelled orders. Now, customers living near restaurants will be able to purchase cancelled food orders at “unbeatable prices”, announced the company's CEO Deepinder Goyal. The CEO said that customers cancel more than 4 lakh “perfectly good orders” on a daily …

Zomato customer flags unavailability of chicken. Food delivery platform replies
11 months, 2 weeks ago

Zomato customer flags unavailability of chicken. Food delivery platform replies

Hindustan Times  

Zomato on Monday responded to a customer's complaint on X regarding the unavailability of chicken for food delivery, saying that they have ‘disabled delivery of non-veg items’ in certain states in accordance with government instructions. Speculating about the reason, the user added, "“tbh it could be because of supply of meat not being available today v/s anything decision by zomato.” …

Zomato aims for EV deliveries, plastic-free orders
11 months, 3 weeks ago

Zomato aims for EV deliveries, plastic-free orders

Live Mint  

Zomato on Wednesday announced goals for 2030, to protect and ensure, "sustainable growth of the platform economy and all its stakeholders". The food aggregator's sustainability goals have been crafted around eight themes, such as ‘climate-conscious deliveries’, a ''waste-free world', ‘zero hunger’, ‘customer centricity’, ‘governance’, ‘inclusive growth’, ‘health, safety’, and ‘diversity and equity’. Anjalli Ravi Kumar, Chief Sustainability Officer, Zomato, said, …

Why Zomato will not be affected by popularity of food delivery app ONDC?
1 year, 7 months ago

Why Zomato will not be affected by popularity of food delivery app ONDC?

Live Mint  

There is a lot of noise related to the recent entrant the Open Network for Digital Commerce application in the e-commerce industry. From price wars, and intensifying competitions to overtaking biggies like Zomato and Swiggy in the food delivery business, ONDC is seen as the new golden fish in the market. Although ONDC was founded on December 31, 2021, it …

Missing home-cooked food? ‘Zomato Everyday’ is here for you
1 year, 10 months ago

Missing home-cooked food? ‘Zomato Everyday’ is here for you

Hindustan Times  

For those staying away from home and missing home-cooked meals, Zomato has launched a service called ‘Zomato Everyday.’ With this, the food delivery company says it will deliver ‘fresh home-style meals crafted with real home-chefs at affordable prices.’ Representational Image On Wednesday, co-founder and CEO Deepinder Goyal took to Twitter to introduce Zomato Everyday. With menus designed by real home …

Swiggy faces backlash over customer’s ‘no Muslim delivery person’ request
2 years, 4 months ago

Swiggy faces backlash over customer’s ‘no Muslim delivery person’ request

The Independent  

Get Nadine White's Race Report newsletter for a fresh perspective on the week's news Get our free newsletter from The Independent's Race Correspondent Get our free newsletter from The Independent's Race Correspondent SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Indian food delivery app Swiggy is facing backlash …

Zomato Delivery Boy 7 Year Old Boy Delivers Food After Father Meets With Accident Viral Video
2 years, 5 months ago

Zomato Delivery Boy 7 Year Old Boy Delivers Food After Father Meets With Accident Viral Video

ABP News  

Hyperlocal food delivery app Zomato on Thursday issued a statement after a video of a boy working as a delivery executive went viral on social media lately. The video, posted by a Twitter user, show a young boy delivering food orders from Zomato to support his family after his father met with an accident. "This 7 year boy is doing …

Zomato to Swiggy: In Internet’s Winner Takes All Model, We End up as Losers
2 years, 9 months ago

Zomato to Swiggy: In Internet’s Winner Takes All Model, We End up as Losers

News 18  

The internet model of a single winner that controls everything from supply chains to payment systems is creating fragile, monopolistic ecosystems that can potentially harm society. Investors in delivery firms also follow the WTA model that has resulted in consolidation – only one strong player will stand, not multiple players. The Zomato-Blinkit Case Study Even the latest acquisition of Blinkit …

Zomato to Shut its Grocery Delivery Service this Week, Says 'Current Model is not Best'
3 years, 3 months ago

Zomato to Shut its Grocery Delivery Service this Week, Says 'Current Model is not Best'

News 18  

Zomato, the food delivery giant and restaurant aggregation platform, recently announced that it has stopped its grocery delivery services. Hence, we intend to stop our pilot grocery delivery service effective 17 September, 2021,” the email read, according to PTI. Zomato said that its investment in grocery start-up, Grofers, would generate better results than the efforts in its in-house grocery delivery …

Zomato to stop grocery delivery service from September 17
3 years, 3 months ago

Zomato to stop grocery delivery service from September 17

The Hindu  

Online food delivery platform Zomato has decided to stop its grocery delivery service from September 17 mainly on account of gaps in order fulfillment, leading to poor customer experience. Hence, we intend to stop our pilot grocery delivery service effective 17 September, 2021". Earlier Zoamto had said that it had invested USD 100 million for acquiring a minority stake in …

Zomato, Swiggy to stop delivering food in Mumbai after 8 pm
3 years, 9 months ago

Zomato, Swiggy to stop delivering food in Mumbai after 8 pm

India Today  

In view of a surge in COVID cases, food-hailing giants Swiggy and Zomato have announced that they will stop delivering food after 8pm in Maharashtra. Users in Maharashtra have received in-app notifications from Swiggy and Zomato, asking them to order food before 8 pm. The government order read, “Take-away orders, parcels, and home delivery services will only be allowed between …

Zomato acquires Uber Eats for Rs 2,485 crore
4 years, 11 months ago

Zomato acquires Uber Eats for Rs 2,485 crore

Op India  

The Indian restaurant aggregator Zomato on 21 January, announced it’s acquisition of Uber Eats, the food delivery app of Uber, the US-based ride-hailing giant. Uber Eats India tweeted a goodbye note stating that it will be taking a different route after its acquisition by Zomato and will not be longer available with immediate effect. Zomato has acquired Uber Eats in …

Zomato acquires Uber Eats in an all-stock deal; to get around 10% shares in Gurgaon-based food delivery platform
4 years, 11 months ago

Zomato acquires Uber Eats in an all-stock deal; to get around 10% shares in Gurgaon-based food delivery platform

Firstpost  

Despite arriving in the Indian market in 2017, Uber Eats has not made enough inroads in the online food delivery segment Uber Eats, the food delivery business run by Uber has been acquired by Zomato, the online food delivery and restaurant discovery platform in all-stock deal, according to news reports. Uber Eats in India will discontinue operations and direct restaurants, …

Zomato in advanced talks to buy UberEats: Report
5 years ago

Zomato in advanced talks to buy UberEats: Report

India TV News  

The online food delivery industry in India is set for a big churn as Uber has reportedly entered advanced stages of talks to sell UberEat's India business to rival Zomato by the end of this year. Zomato is currently delivering 1.3 million orders a day from 150,000 restaurants across India at more than 10 orders per restaurant per day. The …

Zomato could soon takeover UberEats in India: Report
5 years ago

Zomato could soon takeover UberEats in India: Report

India TV News  

We all know UberEats is not doing as good as its contenders in the food delivery industry in India. According to a TechCrunch report on Monday citing sources, the deal "currently values UberEats' India business at around $400 million". Zomato is currently delivering 1.3 million orders a day from 150,000 restaurants across India at more than 10 orders per restaurant …

Zomato in advanced talks to buy UberEats: Report
5 years ago

Zomato in advanced talks to buy UberEats: Report

Live Mint  

New Delhi: The online food delivery industry in India is set for a big churn as Uber has reportedly entered advanced stages of talks to sell UberEat's India business to rival Zomato by the end of this year. Zomato is currently delivering 1.3 million orders a day from 150,000 restaurants across India at more than 10 orders per restaurant per …

The revolt against food delivery apps
5 years, 4 months ago

The revolt against food delivery apps

Live Mint  

New Delhi: For a little under two years now, Rajat Rekhi has been doing brisk business selling West Asian cuisine from inside a tiny kitchen tucked away in south Delhi, which only delivers via online platforms. Over the weekend, a slew of restaurants across India began delisting from dine-in apps that offer membership-driven discounts—such as EazyDiner, Zomato Gold, and nearbuy—in …

Why are some restaurants delisting from Zomato Gold, other aggregators
5 years, 4 months ago

Why are some restaurants delisting from Zomato Gold, other aggregators

Live Mint  

Challenging the deep discounting practices of online food delivery platforms like Zomato Gold and EasyDiner, over 300 restaurants in Gurugram under the umbrella of the National Restaurant Association of India on Thursday observed a #Logout campaign. Home-grown restaurant search and delivery platform Zomato last month introduced the "Infinity Dining" plan for its "Gold" subscribers that allows them to have unlimited …

Discourse around Zomato controversy fails to acknowledge role of caste in dictating our experiences with food
5 years, 5 months ago

Discourse around Zomato controversy fails to acknowledge role of caste in dictating our experiences with food

Firstpost  

The oldest-running dramedy in the modern world could very well be called “The Spectre of Secularism-Communalism”. That the “pandit” was hardly a “pundit” was amply evident when eager Twitterati fished out his old tweets including ones directed at Taslima Nasreen and Priyanka Chopra’s breasts. Some commentators rightly called out the alleged virtue-signalling stance adopted by the Zomato CEO but could …

Cops warn man who cancelled Zomato order over 'non-Hindu' server
5 years, 5 months ago

Cops warn man who cancelled Zomato order over 'non-Hindu' server

India TV News  

Police in Madhya Pradesh have sent a notice to a man who cancelled his order from food ordering app Zomato because he was assigned a "non-Hindu" delivery man and then tweeted about it, triggering a debate over religious intolerance. Jabalpur's Amit Shukla has been warned by the police that he could be jailed if he does anything "divisive" in the …

Hindu man refuses takeaway because delivery driver is Muslim
5 years, 5 months ago

Hindu man refuses takeaway because delivery driver is Muslim

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy India’s online food delivery service …

Zomato row: Food aggregator app is right to call out bigotry, but its own virtue-signalling raises problematic questions
5 years, 5 months ago

Zomato row: Food aggregator app is right to call out bigotry, but its own virtue-signalling raises problematic questions

Firstpost  

Is Zomato consistent in its messaging over this commendable position? Zomato refused to comply with Shukla’s demands — changing the “Muslim rider” or a refund — and requested the customer to pay cancellation charges because the allocated delivery agent had already picked up his order. At this point, when Shukla’s response to Zomato became viral, the food delivery app came …

Opinion | Zomato’s choice
5 years, 5 months ago

Opinion | Zomato’s choice

Live Mint  

On Tuesday night, Amit Shukla of Jabalpur made an absurd demand of Zomato after placing a food order—he wanted it delivered by a Hindu rider and not by Faiyaz, the man who was assigned the task. Shukla was observing Shravan and “didn’t need delivery from a Muslim fellow”, as he put it in his complaint on the food-delivery app’s customer …

Swara Bhasker, Anubhav Sinha and other Bollywood celebs laud Zomato for ‘Food is Religion’ response
5 years, 5 months ago

Swara Bhasker, Anubhav Sinha and other Bollywood celebs laud Zomato for ‘Food is Religion’ response

India TV News  

Zomato has taken over all the trends on social media since Wednesday when they gave an epic response to a man who cancelled his food order because the delivery boy was a Muslim. Since Zomato told him that they won’t be able to change the delivery executive to refund the order, the man tried to troll the food delivery app …

Never ordered food, but now will: Zomato has a new customer in Chidambaram
5 years, 5 months ago

Never ordered food, but now will: Zomato has a new customer in Chidambaram

India TV News  

Senior Congress leader P Chidambaram on Wednesday said he would start ordering from Zomato after the food delivery company refused to resolve a customer's complaint about being assigned a Muslim delivery executive for his order. "I have not ordered food so far, but I think I will do so now from Zomato," Chidambaram said on Twitter. For the unversed, on …

Zomato takes cognizance of Halal-Jhatka debate, says will provide Jhatka tag if customers demand it
5 years, 5 months ago

Zomato takes cognizance of Halal-Jhatka debate, says will provide Jhatka tag if customers demand it

Op India  

Food Delivery Service, Zomato, stirred a huge controversy on Wednesday after it attempted to run a PR exercise by tweeting ‘Food has no Religion’. People were outraged by the fact that Zomato prostrated before one community for Halal meat but preached food has no religion on another issue. They stated that they provided a Halal tag on their service so …

Food delivery platform Zomato shuts down bigotry on social media, says food doesn't have religion after customer seeks non-Muslim rider
5 years, 5 months ago

Food delivery platform Zomato shuts down bigotry on social media, says food doesn't have religion after customer seeks non-Muslim rider

Firstpost  

Food delivery company Zomato is winning the internet after it refused on Wednesday to resolve a customer’s complaint about being assigned a Muslim delivery executive for his food order After a customer cancelled his order placed on food delivery platform Zomato because the designated rider was a ’non Hindu’, and tweeted about it, the company stood its ground and refused …

Zomato’s response after man cancels order over delivery boy’s identity: ’Food doesn’t have a religion’
5 years, 5 months ago

Zomato’s response after man cancels order over delivery boy’s identity: ’Food doesn’t have a religion’

Live Mint  

On Tuesday night, a Twitter user Amit Shukla after ordering food through Zomato cancelled his order as the food delivery company had allocated 'a non Hindu rider' for his delivery. "Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't …

Dear Zomato, you cannot make concessions for Halal meat and then claim ‘food has no religion’
5 years, 5 months ago

Dear Zomato, you cannot make concessions for Halal meat and then claim ‘food has no religion’

Op India  

Twitter is Ground Zero for another culture war today. https://t.co/H8P5FlAw6y — Zomato India July 31, 2019 In reply to one of its customers who demanded his order be cancelled as the delivery boy was a Muslim, Zomato quoted the tweet and said, “Food doesn’t have a religion. Pic 2: Zomato’s reply when a customer wants to cancel food because delivery …

Zomato’s epic reply to man who cancelled order over ‘non Hindu’ delivery boy
5 years, 5 months ago

Zomato’s epic reply to man who cancelled order over ‘non Hindu’ delivery boy

Hindustan Times  

Food delivery service Zomato is winning over Twitter thanks to their epic reply to a customer who shared a bizarre reason for cancelling his order. In a post shared last evening, Twitter user Amit Shukla tagged Zomato in a tweet saying he had cancelled his order as “they allocated a non Hindu rider” for his delivery. Watch | ‘Maybe because …

Zomato may launch a Swiggy-style home-cooked food service
5 years, 6 months ago

Zomato may launch a Swiggy-style home-cooked food service

Live Mint  

New Delhi: A latest tweet by food delivery platform Zomato has triggered speculations that it may launch a service where people can order home-made food -- like that age-old tiffin service which is still popular in several parts of the country especially among students, working-class people and those living in private hostels. Its rival Swiggy is already catering to over …

How India eats and orders, according to Zomato
5 years, 9 months ago

How India eats and orders, according to Zomato

Live Mint  

New Delhi: ₹1,84,760 is the bill a resident of Lucknow racked up after ordering a massive quantity of food via food delivery app Zomato; the food was delivered in 415 boxes. In small markets of Gaya and Bhagalpur in Bihar, Zomato has more bicycle riders than it has delivery men on motor-bikes that ferry food orders for customers. The food …

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