‘An apology would certainly be in order’: American recounts being stuck in dirty clothes for days on stranded flight

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Your briefing on the latest headlines from across the US SIGN UP I would like to be emailed about offers, events and updates from The Independent. “I think it would be fair to ask them to compensate passengers that had to go to Walmart to get clothing and toiletries, and also the things that we lacked for almost 72 hours when we were stuck there.” The economist stressed that the flight’s crew were right to take whatever steps necessary to get the ill passenger medical attention. Magness said passengers were receiving inaccurate information from United about their flight, and when he spoke with a customer service employee, who was seemingly unaware of the diversion, he was allegedly told: “Aren't you supposed to be landing in Dublin?” “I’m a very experienced flyer, and I've never seen anything so atrocious in terms of customer service as this one… It’s my worst disruption by far,” he said. open image in gallery A United Airlines Boeing 777-322 passenger, similar to the one diverted to Newfoundland, photographed in November Morale amongst the group became “extremely low,” he said. “United flight 23. diverted to St John’s International Airport to address a medical issue with a passenger onboard,” the airline said.