Jetstar passengers stranded after check-in system crashes
Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Jetstar passengers were unable to check into their flights as the result of an Australia-wide technical outage that left customers stranded for hours. The low-cost Australian airline said over the weekend it was experiencing some “technical difficulties” with its system, leading to queues forming and causing disruption to the flight schedule. Simon Calder, Travel Correspondent for The Independent said: “Aviation is arguably the industry that depends more than any other on information technology – and IT failures are unfortunately a frequent occurrence across the world. “UK passengers caught up in this muddle may find their travel insurance is helpful.” The Independent has contacted Jetstar for further comment.
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