CEOs need to deal better with the toxic fallout of mass layoffs
Live MintLayoffs are poisonous to corporate culture. “A lot of that’s got to be done in person.” Staffers would benefit from spending more time in the office, he says, but so would senior executives. “It’s hard to have empathy for your people if you’re in Hawaii and they’re being laid off in downtown San Francisco.” People are less likely to quit if they think that HR decisions are fair and not arbitrary—something hard to convey when a CEO has announced a round-number layoff because of “the macro-economic environment.” Senior leaders should give a detailed and thoughtful explanation of why these layoffs were necessary—why these particular people or projects had become unaffordable. And we really want to make sure you stay with us.’” He says this with such conviction, I almost believe it—until I remember I don’t work for him. For employees, Gallo suggests making a list of all the things you still enjoy about the job—not to put a happy gloss on a lousy situation, but to counteract human beings’ inherent negativity bias.