TRAI issues draft guidelines on mobile data services

The Telecom Regulatory Authority of India recently released draft regulations on the minimum quality benchmarks for mobile Internet service. “It is necessary to benchmark and monitor the quality of service offered by the service providers of mobile data services with various options open to the implementing agencies so that the interests of consumers are protected,” TRAI said. The draft states that it will be mandatory for an operator to activate mobile Internet services within three hours of request from a customer, with a 95 percent success rate; data download attempts should have a success rate of 90 per cent and data upload attempts should have a success rate of 85 percent; the minimum download speed provided should be recorded by the service provider and reported to TRAI; and the average throughput for packet data should be 90 percent of the subscribed speed. TRAI releases new draft regulations for mobile internet services COAI also disapproved of the discriminatory environment existent between dual technology operators and GSM operators, and also the subsequent violations of the level playing field. 3 lakh crore at the reserve price — besides involving issues of level-playing field,” said a recent letter written by TRAI secretary to DoT secretary.