Why Public Service Loan Forgiveness Is So Unforgiving
NPRWhy Public Service Loan Forgiveness Is So Unforgiving Enlarge this image toggle caption Cameron Pollack/NPR Cameron Pollack/NPR Update: Many student borrowers have responded to this story by sharing stories of their struggles with PSLF. This is the story of Seth Frotman, the mangling of the program known as Public Service Loan Forgiveness, and what it says about America's student loan industry. And these servicers, Frotman found, with a big assist from the Education Department, were wreaking havoc with the Public Service Loan Forgiveness program. Like Frotman's team, GAO found evidence of student borrowers thinking they were on the path to loan forgiveness, only to "find out months and potentially years later that don't qualify and that not actually eligible for forgiveness," says GAO's Melissa Emrey-Arras, who led the investigation.