Burnout Is Pushing Workers to Use AI—Even if Their Boss Doesn’t Know
10 months, 2 weeks ago

Burnout Is Pushing Workers to Use AI—Even if Their Boss Doesn’t Know

Wired  

White-collar workers are so overwhelmed with emails, web chats, and meetings that they are using AI tools to get their jobs done—even if their companies haven’t trained them to do so, according to a work trend index published Wednesday by Microsoft and LinkedIn. Seventy-five percent of people in desk jobs are already using AI at work, and the amount of people using AI has nearly doubled over the past six months, the report found. “People are overwhelmed with digital debt and under duress at work,” Colette Stallbaumer, general manager of Microsoft’s chatbot Copilot and cofounder of WorkLab, said in a video announcing the report’s results. While the rapid adoption of AI struck fears that it would replace jobs, the report paints a different picture: of overburdened workers seeking their own solutions, and of managers eager to hire people who have skills utilizing AI—even as companies themselves are lagging in training workers how to use it. It’s going to impact everything in the workplace.” While the report shows AI use is picking up rapidly among office workers, its wider adoption may be slower.

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