Train fares: rail firms call for ‘root and branch’ reform
6 years, 10 months ago

Train fares: rail firms call for ‘root and branch’ reform

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Train operators must store details of 55 million different fares, and promise to provide any customer with a small piece of printed cardboard entitling them to transportation, just as they have for almost 200 years. The rail industry, together with the independent watchdog Transport Focus, is launching a public consultation “to establish a roadmap for change to update fares regulation and make things easier for customers”. Paul Plummer, chief executive of the RDG, representing train operators and Network Rail, said: “We want to work in partnership to drive root and branch reform of well-meaning but outdated fares regulation. The change that’s needed won’t be easy and the industry doesn’t have all the answers, which is why we want to hear views from passengers, communities and businesses in all parts of the country.” Anthony Smith, chief executive of Transport Focus, said: “Rail passengers want a simpler, more understandable and modern fares system which matches the way we now travel.

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