Simon Calder's travel question of the week: What to do if your flight is delayed

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Flight delays are a constant issue, and plenty of people are first annoyed by a long wait to reach their destination, and then an absence of compensation. If the airline can successfully plead “extraordinary circumstance” then it avoids having to pay out under the EU passenger rights rules. Under the Package Travel Regulation, the tour operator is obliged to “compensate the consumer for the difference between the services to be supplied under the contract and those supplied”.