Indian startup faces backlash online over 10-minute food delivery service
5 months ago

Indian startup faces backlash online over 10-minute food delivery service

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy An Indian startup that promises to deliver takeout food in 10 minutes has sparked a social media debate about labour rights of gig workers in the country. While some people responded to the post after trying the app, many raised questions about the food quality as well as the strain the business model would put on delivery workers. The survey, conducted by the Indian Federation of App Based Transport Workers with support from the University of Pennsylvania in the US and the Friedrich-Ebert-Stiftung India, showed that 41.5 per cent delivery people faced “some form of violence” at work and 78 per cent said they worked more than 10 hours a day. In 2022, food delivery giant Zomato faced backlash after announcing that it would try and reduce delivery time to 10 minutes.

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History of this topic

These stock market stars are outpacing traditional stores in just ‘10-minutes’
2 weeks, 4 days ago

These stock market stars are outpacing traditional stores in just ‘10-minutes’

Live Mint  

Food delivery apps in India are promising to bring biryani to hot beverages at customers’ doorsteps in under 10 minutes, as competition for impatient consumers intensifies among digital platforms. Bolt accounts for 5% of Swiggy’s total food delivery orders within two months of its launch, Sidharth Bhakoo, chief business officer of food marketplace at Swiggy said in an email. “We …

'Cook time 2 minutes, delivery in 8': CEO raises alarm over rapid food delivery
3 weeks, 2 days ago

'Cook time 2 minutes, delivery in 8': CEO raises alarm over rapid food delivery

India Today  

Bombay Shaving Company CEO, Shantanu Deshpande, has raised concerns over India’s growing obsession with rapid food delivery, warning about its potential impact on health and nutrition. In a viral LinkedIn post, Deshpande expressed shock after learning from the founder of a quick commerce food company that meals could be prepared in just two minutes and delivered in eight. Deshpande also …

‘Cook time 2 min, delivery time 8 min’: Bombay Shaving’s CEO Shantanu Deshpande raises concern over food delivery market
3 weeks, 3 days ago

‘Cook time 2 min, delivery time 8 min’: Bombay Shaving’s CEO Shantanu Deshpande raises concern over food delivery market

Live Mint  

Founder and Chief Executive Officer of the men's grooming brand Bombay Shaving Company, Shantanu Deshpande has raised concerns over India's quick food delivery industry In a Linkedin post on Sunday, Deshpande highlighted that the nation has been suffering from the “biggest epidemic” of poor nutrition and unhealthy processed and ultra processed food which is high on palm oil and sugar, …

Quick comm makes a dash for food deliveries
1 month, 1 week ago

Quick comm makes a dash for food deliveries

Live Mint  

The instant delivery model that stormed grocery shopping is building up in India's food segment as well, as more startups aim to follow in the footsteps of Swiggy Bolt and Zepto Café. Bengaluru-based Swish, which promises 10-minute food deliveries recently raised $2 million from Silicon Valley venture capital firm Accel, with participation from Urban Company’s Abhiraj Bhal and Varun Khaitan …

Bengaluru startup delivering food in 10 minutes divides the internet: ‘Who asked for this?’
5 months ago

Bengaluru startup delivering food in 10 minutes divides the internet: ‘Who asked for this?’

Hindustan Times  

A Bengaluru-based startup that promises to deliver food in just 10 minutes has divided opinion on social media. While some were critical of the whole concept – asking why anyone would need food delivered in 10 minutes – others also wondered whether food dished out so quickly would actually be fresh. Some also pointed to the logistical challenges of delivering …

Impatient Indians are driving quick-commerce
9 months, 3 weeks ago

Impatient Indians are driving quick-commerce

Hindustan Times  

Mumbai: If you are living in one of India’s metropolitan cities, it is highly likely that you have been ordering more and more of your daily essentials – from food and groceries to personal care items from, say, a Blinkit, Swiggy Instamart or Zepto, which barely take 10-30 minutes to deliver the goods to your doorstep. Indians are opting for …

Food delivery platform orders surge 18 per cent to 6.50 million on New Year's Eve 2023: Report
11 months, 4 weeks ago

Food delivery platform orders surge 18 per cent to 6.50 million on New Year's Eve 2023: Report

India TV News  

On New Year's Eve 2023, online food delivery platforms in India processed 5 million orders, an 18 percent. On New Year's Eve 2022, online food delivery platforms in the country recorded 5.50 million orders. "Spike days, such as major sporting events like the IPL and Cricket World Cups, festivals like Diwali, and occasions like New Year's Eve, are crucial for …

Ordering Essentials Online Even Post Covid? Here's How AI Has Tiptoed in Your Life & Won't Let You Go Out Soon
2 years, 6 months ago

Ordering Essentials Online Even Post Covid? Here's How AI Has Tiptoed in Your Life & Won't Let You Go Out Soon

News 18  

When the Covid-19 pandemic was declared by the World Health Organization in 2020 and several countries, one after another, including India, began to declare nationwide or partial lockdowns, forcing many people to stay inside their homes, the digital connectivity boomed. “Additionally, industry leaders are aggressively investing in technologies that offer predictive capabilities, focusing on artificial intelligence and machine learning solutions …

Zomato vs Swiggy vs Ola: Race hots up for 10-minute delivery
2 years, 8 months ago

Zomato vs Swiggy vs Ola: Race hots up for 10-minute delivery

India Today  

The Indian quick-commerce sector may witness a multi-cornered contest for 10-minute delivery or faster food delivery among Zomato, Swiggy, and Ola. After receiving criticism, Zomato in a statement said the 10-minute delivery would be for specific nearby locations, popular and standardised menu items only. Zomato Instant food items can be dispatched within 2 minutes, the online food delivery platform stated. …

MP home minister asks Zomato to change 10-minute delivery plan, raises safety concerns
2 years, 9 months ago

MP home minister asks Zomato to change 10-minute delivery plan, raises safety concerns

Firstpost  

Narottam Mishra said that Zomato will not be allowed to violate traffic rules and the company will be held responsible for the violation of traffic rules and accidents that occur during the instant delivery process Bhopal: Madhya Pradesh Home Minister Narottam Mishra has said that food delivery company Zomato’s new feature promising delivery of food within 10 minutes is akin …

Zomato’s ‘food delivery under 10 minutes’ lands it in hot soup
2 years, 9 months ago

Zomato’s ‘food delivery under 10 minutes’ lands it in hot soup

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. CEO of Zomato Deepinder Goyal said in a statement …

Maggi trends on Twitter after Zomato announces it will be delivered in 10 minutes. See reactions
2 years, 9 months ago

Maggi trends on Twitter after Zomato announces it will be delivered in 10 minutes. See reactions

India Today  

The internet isn’t quite impressed with Zomato’s 10-minute food delivery service as founder Deepinder Goyal was censured online immediately after the announcement made by the online food delivery platform on Monday. IMMERSIVE | Delivery Status: Dangerous - Unboxing The World Of Food Delivery “Yes, we will also serve you Maggi through our 10 minute food stations :),” Deepinder Goyal wrote. …

Zomato will deliver food to your doorstep in 10 minutes. Twitter responds with hilarious memes
2 years, 9 months ago

Zomato will deliver food to your doorstep in 10 minutes. Twitter responds with hilarious memes

India Today  

Zomato has announced a 10-minute food delivery service which will start with four stations in Gurugram from next month onwards. Food quality 10/10 Delivery partner safety 10/10 Delivery time 10 minutes Here’s how Zomato Instant will achieve the impossible while ensuring delivery partner safety https://t.co/oKs3UylPHh pic.twitter.com/JYCNFgMRQz — Deepinder Goyal March 21, 2022 Following the announcement, a backlash ensued on social …

Zomato at 10 Minutes: A Look at Mega Plan to Deliver Momos, Biryani in 10 Minutes
2 years, 9 months ago

Zomato at 10 Minutes: A Look at Mega Plan to Deliver Momos, Biryani in 10 Minutes

News 18  

Zomato’s 10-minute delivery plan: Zomato’s 10-minute delivery will be launched in Gurgaon next month. However, a day after the announcement was criticised by some as an open door to push delivery partners into a tough and unsafe working environment, Zomato founder Deepinder Goyal read out the fine print of the food-ordering app’s latest 10-minute delivery service. Zomato’s 10-min Delivery Explained …

Zomato 10 Minutes Delivery Vs Regular 30-Minutes Zomato Food Delivery: What Is New, Is It Safe And More
2 years, 9 months ago

Zomato 10 Minutes Delivery Vs Regular 30-Minutes Zomato Food Delivery: What Is New, Is It Safe And More

News 18  

Food delivery app Zomato announced that the company will launch a 10-minute food delivery service which will be called Instant and will be piloted in Gurugram from the next month. In its table, Zomato has said that the kitchen preparation time for the 10-minute delivery system will be 3 to 4 minutes on average, as against the 15 to 20 …

Zomato announces 10-minute food delivery service. Internet is divided
2 years, 9 months ago

Zomato announces 10-minute food delivery service. Internet is divided

India Today  

Zomato has announced a 10-minute food delivery service for all foodies. Food quality 10/10 Delivery partner safety 10/10 Delivery time 10 minutes Here’s how Zomato Instant will achieve the impossible while ensuring delivery partner safety https://t.co/oKs3UylPHh pic.twitter.com/JYCNFgMRQz — Deepinder Goyal March 21, 2022 However, Twitter did not seem to be satisfied with the explanation. — Seema Jay March 21, 2022 …

‘30-minute too slow’: Zomato to deliver food in 10 minutes
2 years, 9 months ago

‘30-minute too slow’: Zomato to deliver food in 10 minutes

Hindustan Times  

Stating that the 30-minute average delivery time is "too slow", Zomato founder and CEO Deepinder Goyal on Monday announced that its platform will soon start delivering food in 10 minutes and that too, without compromising on food quality and delivery partner safety. I started feeling that the 30-minute average delivery time by Zomato is too slow, and will soon have …

Very soon your Zomato food order will be delivered in just 10 minutes
2 years, 9 months ago

Very soon your Zomato food order will be delivered in just 10 minutes

India Today  

Zomato, one of the most popular food delivery applications in the country, has announced a 10-minute food delivery service for foodies out there. He said, “10-minute food delivery is coming soon on Zomato”. Food quality 10/10 Delivery partner safety 10/10 Delivery time 10 minutes Here’s how Zomato Instant will achieve the impossible while ensuring delivery partner safety https://t.co/oKs3UylPHh pic.twitter.com/JYCNFgMRQz — …

Zomato Announces ‘Instant’ Food Delivery In Ten Minutes, Coming Soon To Major Cities
2 years, 9 months ago

Zomato Announces ‘Instant’ Food Delivery In Ten Minutes, Coming Soon To Major Cities

News 18  

Food delivery giant Zomato has announced its 10-minute delivery service called Instant which will be piloted in Gurgaon from next month. Goyal felt that a 30-minute average delivery by his service is too slow, and that is why Zomato is bringing its 10-minute food delivery offering called Zomato Instant. Food quality – 10/10Delivery partner safety – 10/10Delivery time – 10 …

Zomato to deliver food in 10 minutes, says ‘30-minute delivery is too slow’
2 years, 9 months ago

Zomato to deliver food in 10 minutes, says ‘30-minute delivery is too slow’

Live Mint  

Zomato founder and CEO Deepinder Goyal on Monday announced that its platform will deliver food in 10 minutes soon, without compromising on food quality and delivery partner safety. Zomato said the instant delivery will be without compromises and is based on eight principles, which include highest quality of fresh food and world class hygiene practices among others. "Each of our …

As Indians expect groceries in 10 mins, delivery agents struggle
2 years, 10 months ago

As Indians expect groceries in 10 mins, delivery agents struggle

Al Jazeera  

Bengaluru, India–Lately, Shaik Salauddin’s phone has been ringing off the hook. Delivery workers from around India have been calling this founder of a gig and platform workers’ union to share their grievances – some had accidents while trying to deliver groceries within the stipulated time, a few are in trouble with the traffic police and some others need help claiming …

Zomato to Shut its Grocery Delivery Service this Week, Says 'Current Model is not Best'
3 years, 3 months ago

Zomato to Shut its Grocery Delivery Service this Week, Says 'Current Model is not Best'

News 18  

Zomato, the food delivery giant and restaurant aggregation platform, recently announced that it has stopped its grocery delivery services. Hence, we intend to stop our pilot grocery delivery service effective 17 September, 2021,” the email read, according to PTI. Zomato said that its investment in grocery start-up, Grofers, would generate better results than the efforts in its in-house grocery delivery …

Zomato IPO: What the food tech says about growth, sustainability and competition
3 years, 5 months ago

Zomato IPO: What the food tech says about growth, sustainability and competition

Live Mint  

BENGALURU: The much-anticipated domestic public offer of food tech major, Zomato, is here, with the opening of the three-day share sale for retail investors on Wednesday. “Amazon has been in the food delivery space in India for a year now and we haven’t seen any impact on their or our market share. And we believe there is still a large …

The great Indian food delivery tussle
3 years, 6 months ago

The great Indian food delivery tussle

The Hindu  

“Where a consumer has a presence, a restaurant can follow. While NRAI announced plans to launch its own delivery platform back in 2020, it was in May 2021 that Kerala Hotel and Restaurant Association launched a food delivery app, Rezoy, as a response against the commission charged by larger food aggregators. “I think in the near future, direct-to-customer platforms and …

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato
3 years, 7 months ago

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato

The Hindu  

National Restaurant Association of India, a voice of the Indian restaurant industry, in their Townhall 4.0 recently discussed the importance of ‘direct order and the way to get your business future-ready’. At the townhall, held virtually, prominent chefs and restaurant owners discussed the importance and challenges of enabling customers to order food directly from restaurants, instead of being solely dependent …

Zomato, Swiggy to stop delivering food in Mumbai after 8 pm
3 years, 9 months ago

Zomato, Swiggy to stop delivering food in Mumbai after 8 pm

India Today  

In view of a surge in COVID cases, food-hailing giants Swiggy and Zomato have announced that they will stop delivering food after 8pm in Maharashtra. Users in Maharashtra have received in-app notifications from Swiggy and Zomato, asking them to order food before 8 pm. The government order read, “Take-away orders, parcels, and home delivery services will only be allowed between …

Google may start food delivery services in India to take on Swiggy, Zomato
4 years, 5 months ago

Google may start food delivery services in India to take on Swiggy, Zomato

India Today  

Google users in India may soon be able to place food orders directly through the search engine. Google has started testing food delivery services in India. A report by ET Now stated that Google’s food delivery business will allow users to directly make their orders on google.com and make their payment transactions directly. We have signed a binding partnership and …

Amazon Takes on Zomato and Swiggy, Rolls Out Food Delivery Business in India
4 years, 7 months ago

Amazon Takes on Zomato and Swiggy, Rolls Out Food Delivery Business in India

News 18  

Amazon India on Thursday said it is launching its food delivery operations in select parts of Bengaluru, a move that will see the e-commerce giant compete against major players like Zomato and Swiggy in the country. Amazon has been testing a food delivery service in India among its employees for over six months. Amazon's entry in the food delivery space …

Restaurants resume takeaways and home delivery business
4 years, 7 months ago

Restaurants resume takeaways and home delivery business

Live Mint  

New Delhi: Battered by nearly two months of slump in business, restaurants are now welcoming walk-ins with an option to take away, even as they move to list their business on online food delivery platforms. Cafe Delhi Heights that is set to open a single restaurant for online orders after a gap of nearly two months said it will look …

Zomato, Swiggy finding it hard to deliver food amid lockdown in India
4 years, 9 months ago

Zomato, Swiggy finding it hard to deliver food amid lockdown in India

India Today  

The coronavirus has come down heavily on people all across the world. In India, a 21-day lockdown was announced by Prime Minister Modi on March 25 and since then many food and grocery delivery companies are grappling to deliver the products despite being classified as essential services. When the lockdown was announced, it was stated that restaurants will remain open …

Zomato acquires Uber Eats in an all-stock deal; to get around 10% shares in Gurgaon-based food delivery platform
4 years, 11 months ago

Zomato acquires Uber Eats in an all-stock deal; to get around 10% shares in Gurgaon-based food delivery platform

Firstpost  

Despite arriving in the Indian market in 2017, Uber Eats has not made enough inroads in the online food delivery segment Uber Eats, the food delivery business run by Uber has been acquired by Zomato, the online food delivery and restaurant discovery platform in all-stock deal, according to news reports. Uber Eats in India will discontinue operations and direct restaurants, …

Zomato eyes 20 crore users in India: CEO Deepinder Goyal
5 years, 2 months ago

Zomato eyes 20 crore users in India: CEO Deepinder Goyal

India TV News  

Zomato Founder and CEO Deepinder Goyal on Tuesday said the online food delivery platform aims to serve 20 crore people in India over the next few years who will order food at least five times a month. Admitting that his thoughts may be "labelled as stupid for saying out loud," Goyal said that out of the 20 crore future Zomato …

A Calmer You, By Sonal Kalra: Darn, these hunger games!
5 years, 4 months ago

A Calmer You, By Sonal Kalra: Darn, these hunger games!

Hindustan Times  

I do not normally go around making serious allegations against people, but I strongly suspect that Chaddha ji stole and ate my food yesterday. Why, yesterday when the apologetic customer service executive offered to give me a ‘make-good’ voucher for not delivering my prepaid food order, it didn’t take me a second to refuse it. For many in India, despite …

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