Deciding Time-Barred Consumer Complaints Is Illegal, Uttarakhand State Commission Sets Aside Order Against Shriram General Insurance Co.
8 months ago

Deciding Time-Barred Consumer Complaints Is Illegal, Uttarakhand State Commission Sets Aside Order Against Shriram General Insurance Co.

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The State Consumer Disputes Redressal Commission, Uttarakhand bench of Ms Kumkum Rani and Mr B.S. Feeling aggrieved, the Complainant filed a consumer complaint before the District Consumer Disputes Redressal Commission, Haridwar, Uttarakhand. Aggrieved by this decision, the Insurance Company filed an appeal before the State Consumer Disputes Redressal Commission, Uttarakhand. Observations of the Commission: The State Commission observed that the complaint did not specify whether immediate intimation of the deceased's death was given to the Insurance Company. Given the specific limitation provisions under the Consumer Protection Act, of 2019, the State Commission held that the complaint was time-barred and should have been dismissed by the District Commission.

History of this topic

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