Restaurants are pivoting to takeout and delivery. Will it be enough to survive?
4 years, 9 months ago

Restaurants are pivoting to takeout and delivery. Will it be enough to survive?

LA Times  

As fallout from the coronavirus pandemic began to hit the dining industry, delivery companies offered a rare concession to their restaurant partners. Delivery app Postmates Inc. said Tuesday it would waive commission fees for small businesses in San Francisco that sign up for a relief pilot program. On Friday, competitor Grubhub Inc. announced it would “suspend collecting up to $100 million in commissions from independent restaurants across the country.” UberEats announced Monday it would waive delivery fees for orders from independently owned restaurants using its service. “There is no way delivery and takeout can work to sustain a business, unless your business was already designed for that,” Jon Shook, chef/co-owner of Jon & Vinny’s, Animal and other high-profile restaurants in L.A., said. “So we decided that we’re going to focus on pickup instead.” Akuto also said that, despite what many customers may think, partnering with a delivery service was not as simple as flipping a switch.

Business Delivery Restaurants Restaurant Fees  customers  delivery  restaurants  orders  business  akuto  fees  restaurant  companies  pivoting  survive  takeout

History of this topic

We are too hooked not to pay exorbitantly for food delivery
1 year, 7 months ago

We are too hooked not to pay exorbitantly for food delivery

Live Mint  

You’ve probably noticed that your food delivery receipts are getting much longer. DoorDash beat Wall Street’s expectations for orders placed and value of orders, and Uber chief executive officer Dara Khosrowshahi assured investors that elevated inflation was not impacting consumer spending. A $10 monthly fee gets you unlimited free delivery through DoorDash’s DashPass, Uber’s Eat pass or Grubhub+ through Grubhub. …

Op-Ed: What can save restaurants? Try hospitality
2 years, 3 months ago

Op-Ed: What can save restaurants? Try hospitality

LA Times  

COVID and inflation have knocked restaurants to their knees, and everyone with a vested interest, from owner to chef to server to customer, seems to have an opinion on how to get them up and running again. That’s all dollars and cents, though; somebody forgot to mention hospitality, the unquantifiable element that attracts us to one food palace or neighborhood …

How food delivery repackaged itself for home dining
2 years, 10 months ago

How food delivery repackaged itself for home dining

Live Mint  

Fueled by a restaurant-crippling virus, food delivery fundamentally reshaped the way we dine during the pandemic. “We are emerging in a world in which more people are choosing to order dinner than go grocery shopping, more people have downloaded delivery apps, and more people are willing to try restaurants that only exist online,” he noted while speaking at the Food …

Takeaways the only hope now for restaurants to survive the virus
2 years, 11 months ago

Takeaways the only hope now for restaurants to survive the virus

Hindustan Times  

The Delhi Disaster Management Authority’s decision to have bars and restaurants shut for dine-in and only allowing takeaways has business owners worried. While some eatery owners are prepping up their delivery infrastructure to cater to the anticipated rise in demand, others are looking to open more kitchens “We have observed a marked slowdown of traffic at our outlets, without a …

Hotels And Restaurants That Survived Pandemic Face New Challenge: Staffing Shortages
3 years, 8 months ago

Hotels And Restaurants That Survived Pandemic Face New Challenge: Staffing Shortages

NPR  

Hotels And Restaurants That Survived Pandemic Face New Challenge: Staffing Shortages Enlarge this image toggle caption Tovia Smith/NPR Tovia Smith/NPR It's exactly what everyone's been waiting for. Sponsor Message "There's nobody to do these jobs," Jarvis says, "and it's starting to get ultra-desperate." "There's a backlog, and we've got to get visas expedited and get people into the country where …

Dine-in is life, delivery is the ’ventilator’: Delhi restaurants
3 years, 8 months ago

Dine-in is life, delivery is the ’ventilator’: Delhi restaurants

Live Mint  

Dine-in is their mainstay and home-deliveries are like "ventilators" good enough just to keep them breathing, claim city restaurateurs who fear that the Delhi government's Thursday order of closing dine-in operations due to the the unprecedented surge in COVID-19 cases will cripple the food industry already sitting on huge losses. "Closing dine-in operations would obviously trigger already climbing losses for …

The Best Things That Happened To Restaurants In The Worst Of COVID Times
3 years, 8 months ago

The Best Things That Happened To Restaurants In The Worst Of COVID Times

Huff Post  

LOADING ERROR LOADING That’s the bad news. Charities across the board are suffering decreased donations due to the pandemic, and we hope to be Quantum Leap Farm’s light in the dark as they were ours.” ― Suzanne Perry, co-owner, Datz Restaurant Group A Post-Vaccine Meal To Remember “I was so excited that a post-vaccine guest wanted to have their first …

What The Future Of Restaurants Will Look Like Post-Pandemic
3 years, 8 months ago

What The Future Of Restaurants Will Look Like Post-Pandemic

Huff Post  

LOADING ERROR LOADING It’s been a year since the coronavirus pandemic upended the U.S. restaurant industry, necessitating innovations in takeout, carry-out cocktails, expanding outdoor dining and contactless technology. “It’s going to be very hard to have a thriving independent restaurant business when you’re basically trying to climb out of debt,” said Edward Lee, chef, restaurateur and co-founder of the philanthropic …

Restaurant sector stares at massive losses as states reimpose strict Covid-19 curbs
3 years, 9 months ago

Restaurant sector stares at massive losses as states reimpose strict Covid-19 curbs

India Today  

India is staring at a second Covid-19 wave with daily numbers crossing the 1-lakh mark and businesses are once again worried about the economic slowdown as a result of curbs that states are announcing to tackle the virus spread. While Maharashtra has imposed a partial lockdown, Delhi government has announced a night curfew from 10 pm to 5 am till …

Pandemic restaurant closures produce glut of used equipment
3 years, 10 months ago

Pandemic restaurant closures produce glut of used equipment

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Bonilla’s family business, American Restaurant Supply in San Leandro, …

Delivery-only restaurant brands see pandemic-fueled growth
3 years, 10 months ago

Delivery-only restaurant brands see pandemic-fueled growth

Associated Press  

Do you know which restaurant cooked the meal you just had delivered? Delivery-only brands — cooked in another brand’s kitchen and often delivered by third parties like Uber Eats — were proliferating even before the pandemic. Tyga Bites, a chicken nugget brand from rapper Tyga, and Mariah’s Cookies, backed by singer Mariah Carey, are among the brands offered by Virtual …

Booming year for food delivery services in 2020
3 years, 11 months ago

Booming year for food delivery services in 2020

NL Times  

Grocery delivery services had a great time during the coronavirus pandemic. Last year food retailers like supermarkets and specialty shops saw deliveries increase by an estimated 49 percent, amounting to 2.7 billion euros in revenue, the Dutch Foodservice Institute said, NU.nl reports. Together the delivery services now account for 10 percent of the total expenditure on food and drinks. Had …

Not the more the merrier - Restaurant take-out orders show how people are breaking coronavirus measures
4 years ago

Not the more the merrier - Restaurant take-out orders show how people are breaking coronavirus measures

NL Times  

Thanks to the Christmas take-out menus, restaurants are experiencing a few profitable days. With at least 70 people, the orders were so large that I am sure it is not by the book,” one restaurant owner told RTL Nieuws. Of course, that is not possible, but I don’t want to miss out on my turnover,” admits one restaurant owner. “Of …

Restaurant Owners Left Wondering If Help Is Coming : Consider This from NPR : NPR
4 years ago

Restaurant Owners Left Wondering If Help Is Coming : Consider This from NPR : NPR

NPR  

With 100,000 Restaurants Already Closed, Owners Left Wondering If Help Is Coming Enlarge this image toggle caption Angus Mordant/Bloomberg via Getty Images Angus Mordant/Bloomberg via Getty Images An emerging coronavirus relief package may not do enough to help restaurants hobbled by the pandemic, many of which have struggled to make ends meet all year — with 100,000 restaurants closed on …

How restaurants adapted and mastered food deliveries
4 years, 1 month ago

How restaurants adapted and mastered food deliveries

Live Mint  

Restaurants went out of their way to incorporate deliveries in their menu, some more than others. On our app, we could offer good deals, communicate directly and even launch merchandise for our customers.” Indian Hotels Company, the hospitality company with the Taj hotels brand, also launched Qmin in June that serves signature dishes from their iconic hotels right to customers’ …

How restaurants adapted and mastered food deliveries
4 years, 1 month ago

How restaurants adapted and mastered food deliveries

Live Mint  

Restaurants went out of their way to incorporate deliveries in their menu, some more than others. On our app, we could offer good deals, communicate directly and even launch merchandise for our customers.” Indian Hotels Company, the hospitality company with the Taj hotels brand, also launched Qmin in June that serves signature dishes from their iconic hotels right to customers’ …

Food delivery apps are more popular than ever. But can they help restaurants survive?
4 years, 3 months ago

Food delivery apps are more popular than ever. But can they help restaurants survive?

LA Times  

How much should delivery companies be able to charge restaurants? At one point, as the pandemic’s devastating toll on restaurants became apparent — in L.A. County alone 80% of restaurant jobs vanished virtually overnight — many delivery services issued statements of support for local businesses. While complaints over high fees on apps were common among owners before the pandemic, they …

Covid’s next casualty – American restaurants (opinion)
4 years, 5 months ago

Covid’s next casualty – American restaurants (opinion)

CNN  

Editor’s Note: John Avlon is a senior political analyst at CNN. One of the bill’s original co-sponsors, Mississippi Sen. Roger Wicker said in a statement to CNN that, “The growing momentum for the Restaurants Act in the Senate and the House is something that should be considered as the next recovery package comes together …This relief is also critical for …

After coronavirus restrictions lift, cafes and restaurants will change. Here's how
4 years, 7 months ago

After coronavirus restrictions lift, cafes and restaurants will change. Here's how

ABC  

When guests arrive at Fabio Dore's restaurant he feels like he is welcoming them into his own home: the outside space is modelled on his mother's garden in Sardinia and the menu is packed with the Italian flavours he grew up with. "If customers book but then don't show up then, with only 10 people per sitting, that can destroy …

The British restaurant industry can’t survive this crisis unscathed
4 years, 8 months ago

The British restaurant industry can’t survive this crisis unscathed

The Independent  

Carluccio’s was the first high street restaurant to go into administration during the coronavirus pandemic, at the end of last month. This was closely followed by chef Mark Hix’s five restaurants, which also went into administration earlier this week. The restaurant and hospitality industry is one of the hardest hit sectors in the country, relying on the 36 per cent …

This is what it’s like to deliver food during a pandemic
4 years, 9 months ago

This is what it’s like to deliver food during a pandemic

LA Times  

With restaurants’ dining rooms closed, conventional wisdom would suggest that more people are ordering in. We would be super spreaders if we kept working and we were sick,” which he called a “horrifying thought.” DoorDash, Instacart, Postmates and Uber have pledged financial assistance to drivers who can’t work because of COVID-19, stating eligible drivers may receive up to two weeks …

How To Support Restaurants Without Putting Food Delivery Workers At Risk
4 years, 9 months ago

How To Support Restaurants Without Putting Food Delivery Workers At Risk

Huff Post  

LOADING ERROR LOADING Restaurants across the country are closing to dine-in customers, either mandated to do so by city or state officials or self-selecting to shut down as a precaution in the COVID-19 crisis. First, know that delivery alone can’t sustain most restaurants Even before the coronavirus pandemic, restaurants’ off-premises sales, which include delivery and takeout, have been growing, said …

High-end restaurants aren’t taking reservations but they are taking orders
4 years, 9 months ago

High-end restaurants aren’t taking reservations but they are taking orders

CNN  

CNN — As recently as one week ago, not much aside from luck could help you snag a reservation at some of the world’s most coveted tables. The trendy Greek restaurant Avra, with three locations, is closed in Beverly Hills and Manhattan’s Midtown East but started pickup and delivery from Avra Madison, on Manhattan’s East 60th Street, this week. “We …

‘Devastating’ Shutdowns During Coronavirus Crisis Hurl Small Businesses Into Uncertainty
4 years, 9 months ago

‘Devastating’ Shutdowns During Coronavirus Crisis Hurl Small Businesses Into Uncertainty

Huff Post  

TORONTO — Dave Auger’s dream restaurant was days away from its one-year anniversary when he had to lay off its entire staff, including himself — more than 20 people. “As a business owner who is already stressed about the loss of sales, it’s very overwhelming to read and try to understand what exactly is being offered.” Bowden started a petition …

Restaurant shutdowns are putting millions of jobs at risk, according to new report
4 years, 9 months ago

Restaurant shutdowns are putting millions of jobs at risk, according to new report

CNN  

San Francisco CNN Business — Coronavirus-related measures and shutdowns are expected to put millions of restaurant, bar and hospitality workers out of work, according to a report released Tuesday by global outplacement firm Challenger, Gray & Christmas. Challenger cited labor and employment data from the District of Columbia, as well asCalifornia, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New York, …

How Restaurants Are Radically Changing To Deal With Coronavirus
4 years, 9 months ago

How Restaurants Are Radically Changing To Deal With Coronavirus

Huff Post  

LOADING ERROR LOADING Streets are barren. Renowned chef Jessica Koslow of Sqirl in Los Angeles talked about her decision to go take-away on Instagram: An LA restaurant group that includes Ludo Lefebvre’s Trois Mec on Friday emailed reassuring words diners: “For those who decide to dine at home, most of our restaurants offer pick-up or delivery services; This includes Son …

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders
5 years, 1 month ago

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders

NPR  

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders Enlarge this image toggle caption Shannon Bond/NPR Shannon Bond/NPR Inside a bright red building in Redwood City, just south of San Francisco, cooks plunge baskets of french fries into hot oil, make chicken sandwiches and wrap falafel in pita bread. And then they move into our DoorDash …

Fast food companies are betting big on delivery. It might not pay off
5 years, 4 months ago

Fast food companies are betting big on delivery. It might not pay off

CNN  

New York CNN Business — This is the golden age of food delivery. The shift to delivery is “profound,” said Noah Glass, founder and CEO of Olo, a business-facing food ordering platform that works with restaurant chains and delivery aggregators like Uber Eats.“It’s happening incredibly quickly and the stakes are incredibly high.” Partnering with delivery platforms can give restaurants access …

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