US travel chaos: Thousands stranded due to Southwest Airlines system outage
6 months, 3 weeks ago

US travel chaos: Thousands stranded due to Southwest Airlines system outage

Hindustan Times  

ht newSouthwest Airlines experienced significant travel disruptions across the United States on Tuesday due to a computer system outage, marking the second major incident of this kind within four months. The glitch, which was attributed to a firewall failure, forced the Federal Aviation Administration to ground all Southwest flights temporarily, affecting thousands of travelers. Thousands of passengers across US were stranded as Southwest Airlines faced major system outage, forcing it to ground 1500 flights across country. The travel chaos began in the afternoon, with numerous passengers reporting being stranded on planes or at airports without clear information on when flights would resume.

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American Airlines grounds all US flights due to unspecified technical issue, disrupting Christmas eve travel plans
Top News
6 hours, 26 minutes ago

American Airlines grounds all US flights due to unspecified technical issue, disrupting Christmas eve travel plans

Hindustan Times  

American Airlines on Tuesday grounded all its flights in the U.S. due to an unspecified technical issue, according to the company and a regulatory notice, disrupting the travel plans of thousands of passengers set to fly out for Christmas Eve. American Airlines operates thousands of flights per day to more than 350 destinations in more than 60 countries. American operates …

American Airlines grounds all US flights due to technical issue, disrupting passengers' Christmas eve travel plans
Trending News
6 hours, 26 minutes ago

American Airlines grounds all US flights due to technical issue, disrupting passengers' Christmas eve travel plans

Hindustan Times  

American Airlines on Tuesday grounded all its flights in the U.S. due to an unspecified technical issue, according to the company and a regulatory notice, disrupting the travel plans of thousands of passengers set to fly out for Christmas Eve. American Airlines operates thousands of flights per day to more than 350 destinations in more than 60 countries. American operates …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ …

Your flight was canceled by the technology outage. What do you do next?
5 months ago

Your flight was canceled by the technology outage. What do you do next?

Associated Press  

Air travelers became the face of the widespread technology outage Friday as they posted pictures on social media of crowds of people stranded at airports in Europe and the United States. Airlines said the outage affected many systems, including those used to check in passengers, calculate aircraft weight and communicate with crews in the air. That’s because many flights are …

American Airlines and Delta ground ALL flights as 911 and hospital systems go down across the US after worldwide tech outage
5 months ago

American Airlines and Delta ground ALL flights as 911 and hospital systems go down across the US after worldwide tech outage

Daily Mail  

A widespread Microsoft outage disrupted flights, hospitals, banks, media outlets and other companies around the world today, triggering chaos for millions of businesses and institutions reliant on the widely used software. American Airlines planes stand at a LaGuardia Airport terminal Customers travelling with the carriers said on social media their pilots had told them systems were down and that all …

US airlines begin resuming operations after global IT outage
5 months ago

US airlines begin resuming operations after global IT outage

New Indian Express  

WASHINGTON: Multiple US airlines said they were beginning to resume operations on Friday following a major worldwide computer systems outage that grounded or delayed thousands of flights across the country. At Dulles International Airport outside of Washington, Evyn Garson told AFP she and her family had been trying to travel to Florida for a wedding, but now "feel kind of …

The US has decided that Southwest’s customer service failed during flight cancellations last winter
1 year, 1 month ago

The US has decided that Southwest’s customer service failed during flight cancellations last winter

Associated Press  

DALLAS — Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be subject to a fine. Southwest said in a regulatory filing Monday that it can’t estimate the cost of a fine and damages from lawsuits stemming from nearly 17,000 canceled …

United Airlines says the outage that held up departing flights was not a cybersecurity issue
1 year, 3 months ago

United Airlines says the outage that held up departing flights was not a cybersecurity issue

Associated Press  

United Airlines said Tuesday that a software update triggered a glitch that forced it to halt departures nationwide, briefly crippling one of the nation’s biggest carriers on a busy travel day. The Federal Aviation Administration, which runs the nation’s airspace, said United asked it to stop the airline’s departures nationwide. However, more than 350 United flights were delayed — 13% …

Southwest passengers face delays after nationwide grounding
1 year, 8 months ago

Southwest passengers face delays after nationwide grounding

Associated Press  

DALLAS — Southwest Airlines planes were briefly grounded nationwide Tuesday for what the airline called an intermittent technology issue, leading to more than 2,200 delayed flights just four months after the carrier suffered a much bigger meltdown over the Christmas travel rush. “Southwest has resumed operations after temporarily pausing flight activity this morning to work through data connection issues resulting …

US investigating December flight cancellations at Southwest
1 year, 10 months ago

US investigating December flight cancellations at Southwest

Associated Press  

DALLAS — The U.S. Transportation Department said Wednesday it is investigating whether Southwest Airlines deceived customers by knowingly scheduling more flights in late December than it realistically could handle. “DOT is in the initial phase of a rigorous and comprehensive investigation into Southwest Airlines’ holiday debacle that stranded millions,” the department said in a statement. Southwest said its holiday schedule …

Over 10,000 US flights affected in 90-minute 'ground stop' due to system failure
1 year, 11 months ago

Over 10,000 US flights affected in 90-minute 'ground stop' due to system failure

Hindustan Times  

The U.S. aviation sector was struggling to return to normal on Wednesday after a nationwide ground stop imposed by the Federal Aviation Administration over a computer issue that forced a 90-minute halt to all U.S. departing flights. A passenger of Chicago looks at flight information screen at Chicago's Midway Airport that reflects the flight delays stemming from a computer outage …

Passengers share outrage as departures grounded amid FAA chaos
1 year, 11 months ago

Passengers share outrage as departures grounded amid FAA chaos

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. They don’t know what the cause of it is, they expect in a couple of hours they’ll have a good …

Explained: Why US flights were grounded by FAA?
1 year, 11 months ago

Explained: Why US flights were grounded by FAA?

Hindustan Times  

A system failure of a crucial computer software caused delays in more than 1,200 flights within, into or out of the United States of America early Wednesday morning. According to real-time flight tracker FlightAware, around 6:30am Eastern time zone, about 760 flights were put on hold and by 7am, the number of flight delays went up to 1,200. According to …

Flights grounded across US following major FAA system outage
1 year, 11 months ago

Flights grounded across US following major FAA system outage

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Thousands of flights have been grounded across the US after the Federal Aviation Administration’s IT system …

US: Stranded Passengers React On Social Media As System Failure Leads To Widespread Flight Delays
1 year, 11 months ago

US: Stranded Passengers React On Social Media As System Failure Leads To Widespread Flight Delays

ABP News  

New Delhi: Several passengers were stranded after all flights across the United States were grounded due to the Federal Aviation Administration experiencing a computer outage on Wednesday, according to reports. One of the passengers wrote, "Soooo anybody wanna tell me why all the planes in ATL airport just got grounded and they saying the FAA shut down ALL flights nationally …

Flights delayed across the US after FAA system outage
1 year, 11 months ago

Flights delayed across the US after FAA system outage

CNN  

Travelers wait in the terminal after flights were delayed and canceled due to an FAA outage. When air traffic control officials realized they had a computer issue late Tuesday, they came up with a plan: Reboot the system when it would least disrupt air travel Wednesday morning. Ultimately, that plan and the outage led to massive flight delays and an …

US flights grounded: Normal air traffic operations resuming gradually, says FAA
1 year, 11 months ago

US flights grounded: Normal air traffic operations resuming gradually, says FAA

Firstpost  

The system that has been hit by the technical glitch alerts pilots and other flight personnel about hazards or any changes to airport facility services and relevant procedures Normal air traffic operations are resuming gradually, the US Federal Aviation Administration said on Wednesday evening after all flights across the country were grounded due to a glitch in FAA’s computer system, …

‘It was horrible’: Stranded Southwest passengers still waiting to recoup costs from airline meltdown
1 year, 11 months ago

‘It was horrible’: Stranded Southwest passengers still waiting to recoup costs from airline meltdown

LA Times  

Only weeks after a Southwest Airlines meltdown led to thousands of canceled flights and stranded passengers, the nation’s air travel system was briefly interrupted Wednesday due to an outage in the computer system used by the Federal Aviation Administration to give pilots vital information before they take off. “I am trying to be patient and give them a chance to …

All flights across US grounded over massive system outage
1 year, 11 months ago

All flights across US grounded over massive system outage

India Today  

Nearly 1000 flights across the United States, according to a tracker website FlightAware, have been affected by a massive computer outage, leaving travellers stranded across the country and outside. Live map at https://t.co/1hk0cAeBPB pic.twitter.com/YlF5I0Ga0t — Flightradar24 January 11, 2023 The FAA system that alerts pilots and other flight personnel about hazards or any changes to airport facility services and relevant …

Can Southwest Airlines recover from a holiday meltdown of its own making?
1 year, 11 months ago

Can Southwest Airlines recover from a holiday meltdown of its own making?

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. But Southwest Airlines experienced a network-wide collapse that left passengers, pilots and planes even in sunny and warm locations unable …

At Southwest Airlines, a day of calm after a week of chaos
1 year, 11 months ago

At Southwest Airlines, a day of calm after a week of chaos

Associated Press  

DALLAS — Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage. “I’m still reeling from the experience,” said Theresa Kraus, arriving home Friday …

Southwest flight upheaval a ’system failure,’ U.S. says
1 year, 11 months ago

Southwest flight upheaval a ’system failure,’ U.S. says

Live Mint  

U.S. Transportation Secretary Pete Buttigieg on Wednesday ratcheted up pressure on Southwest Airlines, saying thousands more cancelled flights indicated a system failure at the low-cost carrier. but also things like hotels, like ground transportation, like meals because this is the airlines' responsibility," he said, adding that he had spoken to the company's leadership. U.S. airlines had cancelled thousands of flights …

Why Southwest is still melting down
1 year, 11 months ago

Why Southwest is still melting down

CNN  

New York CNN — It’s Thursday. Southwest said that prior to the storm last week, staff levels at the Denver airport became so low that it enacted “operational emergency” staffing procedures. Southwest’s “point-to-point” model involves planes flying consecutive routes and picking up crews at those locations. “That is a tedious, long process.” Watterson noted that manual scheduling left Southwest building …

How Southwest failed the holidays: Four charts explaining the cancellations
1 year, 11 months ago

How Southwest failed the holidays: Four charts explaining the cancellations

CNN  

CNN — A blast of severe winter weather last week caused thousands of Southwest Airlines flight cancellations and spiraled into a complete meltdown of its flight system. Since Dec. 22, the beleaguered airline has canceled more than half of its typical flight schedule, and by late Wednesday about 87% of all canceled flights in the US were from Southwest alone, …

Southwest Airlines cancels more flights, draws federal investigation
1 year, 11 months ago

Southwest Airlines cancels more flights, draws federal investigation

Firstpost  

Southwest Airlines scrubbed thousands of flights again Tuesday in the aftermath of the massive winter storm that wrecked Christmas travel plans across the US, and the federal government said it would investigate why the company lagged so far behind other carriers. Dallas: Southwest Airlines scrubbed thousands of flights again Tuesday in the aftermath of the massive winter storm that wrecked …

‘System failure’: US blames Southwest Airlines for meltdown
1 year, 11 months ago

‘System failure’: US blames Southwest Airlines for meltdown

Al Jazeera  

US Secretary of Transportation Pete Buttigeig says mass flight cancellations are not merely a ‘weather-driven issue’. The administration of US President Joe Biden has called the meltdown that led to the cancellation of thousands of flights at Southwest Airlines a “system failure”, blaming the company itself for the crisis. “So what this indicates is a system failure, and they need …

Holiday Hell: How Southwest Airlines' ‘full-blown meltdown’ created travel chaos in US
1 year, 11 months ago

Holiday Hell: How Southwest Airlines' ‘full-blown meltdown’ created travel chaos in US

Firstpost  

Southwest Airlines, one of the world’s biggest low-cost carriers and the inspiration for IndiGo, cancelled around 2,900 flights on Monday. This, after US airlines cancelled 3,900 flights with Southwest Airlines – one of the world’s biggest low-cost carriers – accounting for 2,900 of these. “Our customers struggled with it just as our thousands of flight attendants did.” Montgomery in an …

3,900 Flights Cancelled in US Amid Severe Winter, Passengers Stranded as Southwest Airlines Call off Most Flights
1 year, 11 months ago

3,900 Flights Cancelled in US Amid Severe Winter, Passengers Stranded as Southwest Airlines Call off Most Flights

News 18  

More than 3,900 flights in the United States have been cancelled on Monday and more than 8,000 flights had been delayed amid severe winter weather. Southwest Airlines blamed the widespread disruption on recent “extreme winter weather,” saying snow and cold temperatures last week forced changes to flight schedules “at a volume and magnitude” still having repercussions Monday. The US airlines …

Stranded Southwest fliers face days of waiting as anger, scrutiny over meltdown grow
1 year, 11 months ago

Stranded Southwest fliers face days of waiting as anger, scrutiny over meltdown grow

LA Times  

Travelers stranded by the meltdown at Southwest Airlines face days of waiting as the airline struggles to rebuild systems battered by holiday storms and faces growing anger and scrutiny from Congress and federal regulators about how the debacle happened. In a video posted to Twitter shortly after 5 p.m., Jordan apologized and said the airline is doing everything it can …

US probes ‘unacceptable’ Southwest Airlines storm cancellations
1 year, 11 months ago

US probes ‘unacceptable’ Southwest Airlines storm cancellations

Al Jazeera  

The United States Department of Transportation has said that it plans to examine mass flight cancellations and delays by Southwest Airlines in recent days, amid a devastating storm that has disrupted travel plans for millions of Americans during the holiday season. The government agency said it would look to determine if the flight cancellations by Southwest — which in particular …

More Southwest Airlines flight disruptions follow a weekend of cancellations
3 years, 2 months ago

More Southwest Airlines flight disruptions follow a weekend of cancellations

NPR  

More Southwest Airlines flight disruptions follow a weekend of cancellations Enlarge this image toggle caption Robyn Beck/AFP via Getty Images Robyn Beck/AFP via Getty Images Southwest Airlines travelers are facing another day of disruptions. The Southwest Airlines Pilots Association said on Sunday that "there are no work slowdowns or sickouts either related to the recent mandatory vaccine mandate or otherwise." …

Southwest canceled more than 2,000 weekend flights and the disruption continues
3 years, 2 months ago

Southwest canceled more than 2,000 weekend flights and the disruption continues

CNN  

New York CNN Business — The long weekend got a bit longer for Southwest customers after the airline canceled more than 2,000 flights Friday through Sunday. “Flight delays and cancellations occurred for a few hours Friday afternoon due to widespread severe weather, military training and limited staffing in one area of the Jacksonville Air Route Traffic Control Center,” the FAA …

Southwest still struggling with flight delays, cancellations
3 years, 6 months ago

Southwest still struggling with flight delays, cancellations

Associated Press  

DALLAS — Passengers on Southwest Airlines had to deal with canceled flights and delays for a third day on Wednesday, as the airline tried to recover from technology problems that started earlier this week. By late afternoon Central time, Southwest had canceled nearly 400 flights and more than 1,000 were delayed, according to tracking service FlightAware. A Southwest spokesman said …

Southwest Airlines Grapples With Another Outage, Halting Flights
3 years, 6 months ago

Southwest Airlines Grapples With Another Outage, Halting Flights

NPR  

Southwest Airlines Grapples With Another Outage, Halting Flights Enlarge this image toggle caption Scott Olson/Getty Images Scott Olson/Getty Images Less than 24 hours after a data problem disrupted Southwest Airlines flights across the U.S., the airline was once again hit by outages, leading the Federal Aviation Administration to order a temporary halt to new Southwest departures. Sponsor Message Southwest was …

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