Workers say gig companies doing ‘bare minimum’ during coronavirus outbreak
CNNNew York CNN Business — One after the other, many gig companies have said in recent days that they will compensate workers diagnosed with coronavirus or placed under quarantine by public health authorities. “The things they’ve come out with don’t protect the workers and, honestly, they don’t protect the customers either,” said Ashley Johnson, who works for Instacart and DoorDash about one hour outside of Seattle, Washington, the state where the first US case of coronavirus was found in late January. “It’s a kind of mind-play to encourage workers to work against their own best interest.” An Instacart spokesperson told CNN Business that the company offers promotions based on certain factors including the market and customer demand. “If I see the offer has a bunch of water, toilet paper, handy wipes, I don’t accept it because customers are rating people low because they can’t get items that were out of stock or are limited supply,” said Carrico, noting that low ratings for workers can impact the future orders they receive.