CVS and Walgreens are ailing. Here's why
NPRCVS and Walgreens are ailing. Here's why toggle caption Scott Olson/Getty Images Not too long after Tim Wentworth became CEO of Walgreens, he revealed a stunning figure: Roughly a quarter of the pharmacy chain's stores do not make money. Sponsor Message The problem of prescriptions Given the retail struggles, pharmacies could perhaps simply ditch the convenience store and focus on selling medicine — except CVS and Walgreens say it's harder and harder to make a profit from this part of their business. "Historically, there was a view that there was a lot of customer loyalty to their specific retail pharmacy … and that patients, or consumers, would be all up in arms if they were forced to move their prescriptions," says Brian Tanquilut, health care services analyst at the investment bank Jefferies. Hoping reinvention is the cure These days, CVS and Walgreens are facing tough competition from pharmacies that don't depend as much on profits from prescriptions because they're part of retail giants, including Walmart and Costco.