In Bid to Tame 'Phonies' & Cyber Crooks, Govt Flooded with Phone Disconnection Gripes from Genuine Users
News 18Facing complaints from multiple genuine subscribers whose mobile phone numbers get disconnected, the government has decided to step in. When News18 spoke to various officials in union ministries as well as the superintendent and deputy commissioner of police-level officers handling cybercrime cases, it was found that all such frauds were being done through wrongly obtained SIMs, and genuine subscribers were trapped during the process of blocking those numbers. Sometimes it also disconnects the numbers of genuine subscribers who are using genuine documents,” a senior official working in the security assurance wing in DoT told News18. Similarly, when News18 spoke to an SP-level officer working in Madhya Pradesh Police, he said that sometimes investigating officers prepare a list of numbers and, with a lack of individual verification, genuine subscribers also face the heat.