After 'generations' of discrimination, people with disability hope the Aviation White Paper will lead to change

Emma Bennison has encountered so many problems flying over the years, she's lost count of how many times she's been poorly treated. Other pledges include: increasing compensation for damaged wheelchairs and mobility devices looking at ways to keep airlines from limiting the number of wheelchair users on a flight ensuring airports explain how new developments will be accessible requiring airlines to offer passenger profiles that include information about their accessibility requirements reporting on compliance with the new standards Transport Minister Catherine King said the treatment of people with disability was "not good enough". "This includes investments in facilities such as service animal relief areas and changing rooms, programs to make precincts easier to navigate, and providing disability training to staff," head of policy and advocacy Natalie Heazlewood said. 'Wheelchair apartheid' Current and former disability discrimination commissioners have hailed the White Paper as a first step towards reforming an industry they said has discriminated against people with disability "for generations". Mr Innes, who is blind, said he experienced issues "every time" he travelled, and some people with disability "just don't fly anymore because it's too hard".