Schiphol starts renovating baggage basements amid physical labor complaints
1 year, 11 months ago

Schiphol starts renovating baggage basements amid physical labor complaints

NL Times  

Schiphol will soon start “renewing, renovating, and further innovating” its baggage basements to make work easier for baggage handlers, the airport announced on Friday. “Innovative automation and artificial intelligence solutions will provide more support to baggage employees in the future.” The airport mentioned updating existing robots in the baggage basement, producing machines to unload suitcases, and developing autonomous vehicles to move carts and containers in the baggage basements. “With the construction of the new baggage basement and the renovation of the existing basement, Schiphol is ensuring that, in addition to operational continuity, the working conditions of baggage employees are further improved.” NOS and Nieuwsuur revealed that baggage handlers at Schiphol often struggle with health problems and injuries due to the physically demanding work they do. The Labor Inspectorate hadn’t inspected the baggage basements in 12 years, despite at least six complaints about the physically demanding work since 2015.

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History of this topic

Fines given to four baggage handling companies at Schiphol for poor working conditions
1 month, 1 week ago

Fines given to four baggage handling companies at Schiphol for poor working conditions

NL Times  

The Netherlands Labour Authority has fined four baggage handling companies at Schiphol over a million euros for the continuous poor working environment at the airport. The baggage handling companies were ordered to take measures in anticipation of this, like rotating heavy lifting jobs amongst employees. According to the authority, the problems are occurring during the “loading and unloading of passenger …

Schiphol workers worried about handling summer crowds
5 months, 2 weeks ago

Schiphol workers worried about handling summer crowds

NL Times  

Schiphol Airport is still struggling with staff shortages, and 88 percent of employees are, therefore, worried about handling the summer crowds this year, trade union FNV found in a survey of 427 employees. Schiphol security guard and FNV member Chiyo Blumming told NOS that she gets an email almost every day asking if she would like to work an extra …

Schiphol’s southernmost runway closes for 9 weeks; Noise to affect more homeowners
10 months ago

Schiphol’s southernmost runway closes for 9 weeks; Noise to affect more homeowners

NL Times  

Schiphol is starting major maintenance and renovations on its Kaagbaan today. “We realize that major maintenance on one of our must-used runways can cause additional disruption in the area,” said Sybren Hahn, executive director of Schiphol Infrastructure. We work with all our might and as much as possible during the night.” Schiphol is giving the Kaagbaan, its touch-down zone where …

Schiphol baggage handlers to see wages jump 33% over two years
1 year, 1 month ago

Schiphol baggage handlers to see wages jump 33% over two years

NL Times  

The trade unions have negotiated a massive wage increase for the baggage and passenger handlers working at Schiphol Airport. The handling companies will increase wages by 33 percent over two years, trade union FNV announced. If that increase is not enough to get the employee to the minimum agreed-upon wage of 18.81 euros per hour in 2025, they will get …

Schiphol wants to spend more money on service quality, could increase ticket prices
1 year, 3 months ago

Schiphol wants to spend more money on service quality, could increase ticket prices

NL Times  

Schiphol wants to structurally spend more money on the quality of services at the airport. This was stated by interim chief executive Ruud Sondag and top financial officer Robert Carsouw during a press conference on the half-year figures. However, according to the Authority for Consumer Protection and Market Economy, the adjusted fees are "not unreasonable" for the airlines, as the …

Schiphol seeks to improve worker conditions with new baggage hoisting equipment
1 year, 4 months ago

Schiphol seeks to improve worker conditions with new baggage hoisting equipment

NL Times  

Schiphol Airport announced plans to purchase 30 baggage hoisting devices that baggage handlers can use to reduce the physical strain from their jobs. Two months ago, the Labor Inspectorate threatened to fine six baggage handling companies operating at the airport for not doing enough to provide workers with assistance and relief. The purchase of the lifting aids announced on Friday …

Schiphol handling more passengers next month; Expect long lines on peak days
2 years, 4 months ago

Schiphol handling more passengers next month; Expect long lines on peak days

NL Times  

Schiphol will allow more departing passengers again from next week. The airport’s security checkpoint will be better staffed in August, so Schiphol is sticking to the plan to allow up to 73,000 passengers to depart daily, De Telegraaf reports. Despite the more wiggle room, Schiphol expects that there will still be long lines on peak travel days. “Friday, Sunday, and …

KLM: Many suitcases left behind at Schiphol during malfunction have not been returned
2 years, 5 months ago

KLM: Many suitcases left behind at Schiphol during malfunction have not been returned

NL Times  

Many suitcases that were left behind at Schiphol Airport during a baggage system malfunction this week had not been returned to their owners by late Saturday afternoon. Dutch airline KLM said it was still working to move all remaining suitcases to the correct destination. A day later, KLM decided that passengers could not check in luggage if they were changing …

Up to 2,000 suitcases remain abandoned at Schiphol Airport
2 years, 5 months ago

Up to 2,000 suitcases remain abandoned at Schiphol Airport

NL Times  

The problems are literally piling up at Schiphol airport. Every day, dozens of people physically go to the airport to try and get their luggage back because airlines and baggage handlers can’t help by phone, if they can be reached at all. “That number fluctuates because every time we get rid of a lot of them, new ones come in.” …

Schiphol blames long weekend lines on passengers showing up too early
2 years, 5 months ago

Schiphol blames long weekend lines on passengers showing up too early

NL Times  

The first weekend of the summer holiday “actually went quite well” at Schiphol. However, the queues for security stretched up to two hours several times due to many passengers arriving at Schiphol too early, according to an airport spokesperson. The airport believes this is the reason that the first summer holiday weekend went quite well. Schiphol is also struggling with …

Schiphol workforce grows by 400, but many vacancies remain
2 years, 5 months ago

Schiphol workforce grows by 400, but many vacancies remain

NL Times  

Schiphol’s desperate search for new employees to fill staff shortages at the airport bears some fruit. Staff shortages, mainly in baggage handling and security, have regularly caused massively long queues at Schiphol since the start of the May vacation. Despite these new additions to the Schiphol workforce, there are still many open vacancies at the airport. “Per profession, it’s 100 …

Baggage chaos at Schiphol: Unattended suitcases, strollers pile up
2 years, 5 months ago

Baggage chaos at Schiphol: Unattended suitcases, strollers pile up

NL Times  

Baggage handling at Schiphol airport has fallen apart completely, according to Hart van Nederland. Airlines do their best to get those bags back to the passenger as quickly as possible,” the airport told Hart van Nederland. Eventually, she spoke to a customs officer, who casually told her: “Pick a nice suitcase and take it with you.” “Our suitcases did not …

Busy arrival day expected at Schiphol due to Ascension Day long weekend
2 years, 6 months ago

Busy arrival day expected at Schiphol due to Ascension Day long weekend

NL Times  

Many passengers are expected again at Schiphol Airport on Sunday, because many people are returning after a long Ascension Day weekend. At the beginning of the May holiday, chaos ensued at the airport due to a strike caused by angry employees about the workload, which is high due to staff shortages. The coronavirus pandemic cost many airport staff their jobs …

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